Customer Service Assistant

2 weeks ago


Zamboanga City, Zamboanga Peninsula, Philippines SM Store Mindpro Zamboanga Full time

Job Function:Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).

Responsibilities

  • Operate POS Machine and In-House Software
  • Record merchandise return and handle customer inquiry
  • Monitor Inventory of Supplies and Maintenance of Tool
  • Maintain and Upkeep of Customer Service (CS) Area

Qualifications:

  • Bachelor's Degree or College level with experience

Summary of role requirements:
  • Flexible hours available
  • No experience required for this role
  • Working rights required for this role
  • Expected start date for role: 03 May 2024

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