Operations Director

2 weeks ago


Makati City, National Capital Region, Philippines John Clements Consultants, Inc Full time

Job Description:

In-charge in supporting the COO in the overall restaurant operations and excellence strategies, development, and implementation, and improvement of the company's brand. He/she will also ensure that the business unit meets the organization's needs, delivers optimal return on investment, and maintains utmost quality of service in the stores.

Responsible and accountable in directing Operations Department and in leading the team's vital contribution towards Tim Hortons Philippines' financial well-being and sustainable growth by setting its vision, mission, and values through long-term planning and analysis to be realized and by achieving its future direction.

Collaborate with managers to develop manpower performance goals and long-term operational plans and to maximize productivity through extensive process analysis Work with managers in the development of financial and budgetary plans Ensure and audits compliance with Restaurant Brand International (RBI) standards, company policies and procedures, operating manuals, rules and regulations and the Philippine laws or regulatory mandates, local or abroad

  1. At least 10 years of experience in strategic and operational management, with increasing level of responsibility throughout, preferably from an International QSR Brand
  2. Understanding of general finance and budgeting, including profit and loss, balance sheet and cashflow management
  3. Demonstrated leadership and development skills with excellent performance standards with international restaurant brands or a comparable work record, preferably in a food and beverages or in the retail/hospitality industry
  4. Hands on experience in restaurant operations and management, strategic planning, and business development
  5. In-depth knowledge or familiarity of different business functions such as Human Resources, Finance, Marketing, Supply Chain, IT/Business infrastructure, etc.
  6. Worked in a start-up enterprise and had been delivering under pressure and could thrive in a fast-paced environment

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