Virtual Assistant Coordinator from Iloilo City

1 week ago


Iloilo City, Western Visayas, Philippines Prosper Virtual Assistants Inc. Full time
Prosper is seeking a Virtual Assistant Coordinator - Night Shift who will be responsible for taking
care of the Client Virtual Assistants. This is a hybrid position on a night shift schedule.
We are a managed operations company. With us, you will enjoy a friendly professional team
environment with lots of great benefits. We are currently looking for VA Coordinators to support
and sustain our growth.

In this position, you will be:

  • Hybrid Position - work part of your time from the regional office, and part of your time
working from home.

  • 100% Night Shift
  • Assist Newly Endorsed Virtual Assistants. Be the help and guidance they need as they
go onboard with their clients

  • Conduct Pre Orientation for New Virtual Assistants to set proper expectations
  • Ensuring timely communication with assigned VAs through Touchbase sessions
  • Conduct Debriefing sessions and guidelines for people on the bench
  • Conduct Coaching sessions and work with the assistants personally on how to improve
their reliability and/or performance

  • Coordinate and monitor the progress of the Virtual Assistants under Performance
Improvement Plan (PIP) Program

  • Track and Check VAs Task Lists & Task Process
  • Building long-term relationships with Virtual Assistants.
  • Assists to ensure site readiness (overall cleanliness, organization and orderliness)
  • Communicate with building administration/maintenance on internet/power issues on site
  • Keep inventory of all office equipment and furniture and maintain them in good condition
  • Ensures that there is ample and sufficient stock of supplies in the office. Oversea
cleaning and inventory of coffee and water

  • Plan and organize team building events
  • Performs other functions that may be assigned from time to time

Qualifications:

  • Experience in office work and coordinator-related jobs from any industry is a plus
  • Demonstrates strong attention to detail, organizing skills, customer service skills, and
adaptability/flexibility

  • Excellent communication skills, both written and verbal
  • Ability to analyze a person and a situation perfectly
  • Working knowledge of web-based Google Workspace (formerly, G Suite, and comprises
of spreadsheets, documents, and presentations)

  • Ability to handle administrative tasks, coordination, and meetings
  • Experience organizing and leading events


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