Supervisor, Deal Desk

2 weeks ago

Manila, National Capital Region, Philippines Infor Inc. Full time

We have an exciting opportunity for a Deal Desk Team Lead to join our Global Deal Desk Team. The position is based in our Manila, Philippines office, and with the ability to work flexibly on a remote basis. You will provide Deal Desk support for the Global Deal Desk organisation as well as being responsible for ensuring your team of associates' timely and quality delivery of the drafted contracts, system updates and processing of contracts.

This is an exciting opportunity for someone who is looking to move into the Deal Desk field and progress their career and further develop their skills and capabilities in a large and diverse global organisation.

What You Will Need:

Basic Qualifications:

  • Operations experience with technology companies in similar roles
  • Must be a self-starter, highly analytical, with sound decision-making skills
  • Attention to detail and ability to multi-task are critical
  • Strong communication and interpersonal skills; must be able to work well with field sales, field sales operations and finance
  • Must be able to function as part of a team and adhere to strict deadlines in a fast-paced, ever evolving environment
  • Able to handle escalations and act with a sense of urgency
  • Accurately execute multiple tasks
  • Motivated problem solver with the ability to sort through issues to create and recommend improvements; strong customer service mindset
  • Must be willing to be on a hybrid work arrangement.
  • Must be willing to work on rotating shifts.
A Day in The Life Typically Includes:
  • Execute deal desk functions including, but not limited to: data entry, contract research, creation/validation of price quotes, account registration validation, coordinating signature and deal processing, triaging with a deep understanding of order-to-bill process
  • Collaborate and build proactive, positive relationships with peers, managers, and other operations teams to ensure consistency within processes, determine best practices, and work efficiently
  • Strive to meet or exceed published service level agreements
  • Work extended hours for quarter-end closings
  • Perform other duties as may be assigned by the manager based on business needs and Corporate requirements.
  • Lead a team of up to 10 Deal Desk Associates.
  • Onboarding of new Deal Desk Associate hires.
  • Maintaining of team resources and training material.
  • Responsible for the performance and development of their direct reports within our Principle Based Management Values.
About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the webpage.

At Infor we value your privacy that's why we created a policy that you can read here .

#J-18808-Ljbffr

  • Japanese Speaker w/ Deal Desk Exp

    2 weeks ago

    Manila, National Capital Region, Philippines BPO-services Full time

    Japanese Speaker w/ Deal Desk Exp Cloud Computing Account.Completed 2 years in college or SHS graduatePrevious experience in contract management, legal operations, Deal Desk, or Sales Operations is essentialFluency in English and Japanese (written and spoken) at the required minimum levels.Strong attention to detail and ability to analyze complex legal...

  • Japanese Speaker w/ Deal Desk Exp

    2 weeks ago

    Manila, National Capital Region, Philippines BPO-services Full time

    Japanese Speaker w/ Deal Desk Exp -Cloud Computing Account.Completed 2 years in college or SHS graduatePrevious experience in contract management, legal operations, Deal Desk, or Sales Operations is essentialFluency in English and Japanese (written and spoken) at the required minimum levels.Strong attention to detail and ability to analyze complex legal...

  • Deal Advisory

    2 weeks ago

    Manila, National Capital Region, Philippines Cobden & Carter International Full time

    Looking for a career opportunity? Let's Connect Job Duties and ResponsibilitiesLearn how Deal Advisory provides services to clients within the context of an independent public accounting firm.Actively contributes to pre-engagement documentation, planning and updating of appropriate forms.Assist with transactions by completing assigned tasks, populating the...

  • Front Desk Associate

    6 days ago

    Manila, National Capital Region, Philippines Acquire BPO Full time

    Front Desk AssociateVarious Sites, PhilippinesReporting to Front Desk Supervisor Acquire BPO is an award-winning business process outsource provider, to some of the world's largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic,...

  • Service Desk Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Rimes Technologies Full time

    The Opportunity in the Information Technology group is the very heart of the Corporation, its primary objectives to ensure that the Technical Infrastructure and Security of the platforms, environment and data are secure, performant, compliant and focused to provide a world class Customer experience for our many Customers both External and Internal to the...

  • Hotel Front Desk Receptionist

    2 weeks ago

    Manila, National Capital Region, Philippines Hotel Okura Manila Full time

    We are looking for a receptionist to perform a variety of administrative and clerical tasks.ResponsibilitiesServe visitors by greeting, welcoming, directing and announcing them appropriatelyAnswer, screen and forward any incoming phone calls while providing basic information when neededReceive and sort daily mail/deliveries/couriersMaintain security by...

  • Front Desk Officer

    18 hours ago

    Manila, National Capital Region, Philippines ARZO HOTELS & RESORTS Full time

    Perform all check-in and check-out tasks.Ensures cleanliness in the front desk area and lobby.Accommodates inquiries, guest request and other concerns in a professional and courteous manner.Administer all reservations, cancellations and no-shows in-line with the company policy.Attends to guest complains and concerns.Accepting of payments.Accomplish sales...

  • Cashiering Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines Our Lady of Lourdes Hospital Full time

    The Cashiering Supervisor is responsible for coordinating with the CFO and dealing with partner banks for future investments of short-term cash.Qualifications:Graduate of BS Accountancy, Financial Management, or any related courseWith at least 5 years of experience in the same capacityKnowledgeable in MS Word and ExcelJob Description:Ensures that all members...

  • Cashiering Supervisor

    3 weeks ago

    Manila, National Capital Region, Philippines Our Lady of Lourdes Hospital Full time

    The Cashiering Supervisor is responsible for coordinating with the CFO and dealing with partner banks for future investments of short-term cash.Qualifications:Graduate of BS Accountancy, Financial Management, or any related courseWith at least 5 years of experience in the same capacityKnowledgeable in MS Word and ExcelJob Description:Ensures that all members...

  • Sales Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines Accent Micro Technologies, Inc. Full time

    What's in store if you consider this opportunity?Great compensation packages and commission structuresCompetitive leave entitlementFlexible Working HoursYearly Christmas BasketYearly Anniversary TokenRetirement Plan (as mandated by PH Government)Support for Career Development and EnhancementProduct Knowledge Training & FamiliarizationPromotion of Work-Life...

  • Sales Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines Accent Micro Technologies, Inc. Full time

    What's in store if you consider this opportunity?Great compensation packages and commission structuresCompetitive leave entitlementFlexible Working HoursYearly Christmas BasketYearly Anniversary TokenRetirement Plan (as mandated by PH Government)Support for Career Development and EnhancementProduct Knowledge Training & FamiliarizationPromotion of Work-Life...

  • accounting supervisor

    1 week ago

    Manila, National Capital Region, Philippines ROADSKY TRAFFIC SAFETY CORPORATION Full time

    The job exists to support Accounting Manager and supervises accounting staffs in providing accurate financial data. Job Description:Oversee staff members in the preparation of monthly and quarterly financial reportsAnalyze financial reports to ensure compliance with GAAP and current financial legislationAnalyze financial data and identify financial...

  • Supervisor

    4 weeks ago

    Manila, National Capital Region, Philippines adidas Full time

    Position: Supervisor Purpose/ MissionContributes to store profitability by:Ensuring KPI's for a defined area within a store are met or exceeded Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience Supervising and coaching team within a defined area of responsibility Assuming...

  • Supervisor

    2 months ago

    Manila, National Capital Region, Philippines adidas Full time

    Position: Supervisor Purpose/ MissionContributes to store profitability by:Ensuring KPI's for a defined area within a store are met or exceeded Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience Supervising and coaching team within a defined area of responsibility Assuming...

  • Front Office Supervisor

    6 days ago

    Manila, National Capital Region, Philippines KMC Solutions Full time

    Make your next big career move by applying as KMC Solutions' next CUSTOMER SUCCESS LEAD The Customer Success Lead is expected to perform tasks quickly and efficiently, with a high level of professionalism and a positive attitude. It is expected as a Customer Success Lead that he/she can manage the site and a small team of individuals with one goal which is...

  • Revenue Operations Support

    2 weeks ago

    Manila, National Capital Region, Philippines KMC Solutions Full time

    Okta's Deal Strategy Team is responsible for driving large, complex, and non-standard commercial contracts to closure by providing Sales teams with business process & policy insights as well as strategic and operational support. The team sits within the larger GTM Strategy & Operations organization, which supports strategic initiatives across Okta. Deal Ops...

  • Revenue Operations Support

    3 weeks ago

    Manila, National Capital Region, Philippines KMC Solutions Full time

    Okta's Deal Strategy Team is responsible for driving large, complex, and non-standard commercial contracts to closure by providing Sales teams with business process & policy insights as well as strategic and operational support. The team sits within the larger GTM Strategy & Operations organization, which supports strategic initiatives across Okta. Deal Ops...

  • 1st Line Support Analyst

    4 weeks ago

    Manila, National Capital Region, Philippines Willis Towers Watson Full time

    Application helpdesk, covering both internal and external users. Provides technical support to the organization's internal/external users of computer applications and hardware (e.g., PCs, servers, mainframes). Installs and tests new software and upgrades and makes software available to technical users. Ensures that standard software images are installed,...

  • 1st Line Support Analyst

    3 months ago

    Manila, National Capital Region, Philippines Willis Towers Watson Full time

    Application helpdesk, covering both internal and external users. Provides technical support to the organization's internal/external users of computer applications and hardware (e.g., PCs, servers, mainframes). Installs and tests new software and upgrades and makes software available to technical users. Ensures that standard software images are installed,...

  • Admin Assistant

    18 hours ago

    Manila, National Capital Region, Philippines North hills Corp Full time

    Assist Manager and SupervisorOffice Duties- filling, encoding, calling clients, dealing with co workers (operators and drivers)computer literate with background in Accounting or bookkeeping