Site Reliability Engineer II

2 weeks ago


Manila, National Capital Region, Philippines Reed Elsevier Shared Services (Philippines) Inc Company Full time

Core Functions, Roles and Responsibilities
  1. Work closely with developers in supporting new features and services as they are deployed to production.
  2. Monitor site availability, reliability, performance and troubleshoot issues.
  3. Build automation to scale infrastructure based on forecast demand.
  4. Develop custom tools as necessary.
  5. Document system design and procedures.
  6. Maintain applications and services once they are live by measuring and monitoring availability, latency and overall system health.
  7. Practice sustainable incident response and blameless postmortems.
  8. Partner and lead internal and external technology resources in solving complex business needs.
  9. Participate in an on-call rotation.
  10. Provide architectural recommendations.
  11. Ensure SLA obligations are met.
  12. Other duties as assigned.
Skills Requirements

Minimum 5 years of Software development, Systems Engineering or DevOps experience.

BS Engineering/Computer Science or related technical degree.

Willingness to work in an On-Call rotation.

Intermediate proficiency in development languages including but not limited to: Java/J2EE, Python, C/C++, SQL, and .Net.

Intermediate proficiency in the following operating systems: Linux, Unix and Windows.

Intermediate Cloud experience AWS, Azure, and/or GCP.

Experience in site operations and/or infrastructure.

Intermediate knowledge of containerization.

Ability to develop expertise in the services supported.

Solid interpersonal, proactive, teamwork, communication and follow-up skills (verbal and written) required with different levels of hierarchy required.

Ability to train lower level and new hires.

Ability to work independently as well as in teams.

Ability to monitor, define, analyze and resolve issues both effectively and efficiently in a high-pressure production environment.

Knowledgeable in project management and able to contribute in Strategic planning.


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