Human Resources Specialist

2 weeks ago


Pasig, National Capital Region, Philippines Resultscx Full time

HR Specialist

The HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution.

As a ResultsCX HR Specialist, you will be supporting all ResultsCX employees globally using a variety of resources and tools including, but not limited to the HRIS, ResultsCX Policies & Procedures, Employee Handbooks, Subject Matter Experts in HR and other departments, Government publications and other legally binding documents.

For incident management, HR Specialists will support the resolution of entry to mid-level complexity. With increased proficiency levels, HR specialists possess the credibility and confidence to train ResultsCX Customers as required and assist on updating Helpdesk Runbooks and Manuals to constantly update operating procedures based on ITIL standards and best practices.

In addition to assisting customers, HR Specialists may also perform clerical support tasks such as filing and organizing documents, coordinating with staff, and maintaining records in adherence to the company's policies and regulations. HR Specialists may possess proficiency or higher-level skillsets acquired through different certifications or training as part of their scope.

We are looking for someone who has:

  • Required Education and Experience
  1. High School Diploma or GED.
  2. Minimum 2 years in HR Support Role.
Preferred Education and Experience
  1. Experience at ResultsCX or BPO industry.
  2. Some college coursework completed in Business or Human Resources disciplines.
  3. Experience working in a contact center environment.
  4. Experience providing administrative and general HR support.
About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

ResultsCX


#J-18808-Ljbffr

  • Pasig, National Capital Region, Philippines VIPO Full time

    We are in need of Human Resources Business Partner (ONSITE)Job Description:As HRBP you will play a crucial role in supporting our HR department during our busiest seasons. You will assist with various HR functions, including recruitment, onboarding, employee relations, and administrative tasks.Responsibilities:Assist with the recruitment process, including...

  • Human Resource Head

    2 weeks ago


    Pasig, National Capital Region, Philippines HR Spectacles Full time

    Job Duties:Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.Implements human resources strategies by establishing department...


  • Pasig, National Capital Region, Philippines Stealth Monitoring Full time

    Human Resource Coordinator at Stealth Monitoring | Prosple Philippines Search Jobs Search Employers Advice Top 100 Employers Forum Sign in Post job Home Employers Stealth Monitoring Opportunities Stealth Monitoring1, ,000 employeesOverview ApplyJobs & Opportunities 7 ExploreVideos 1 Events Human Resource Coordinator Pasig, Metro Manila, Iloilo,...


  • Pasig, National Capital Region, Philippines Robinsons Land Corporation Full time

    We are seeking an experienced HR Director to lead the Human Resources department of one of our divisions. As the HR Director, you will be responsible for developing and implementing HR strategies and initiatives aligned with the overall business objectives. You will oversee all aspects of HR operations, including talent acquisition, employee relations,...


  • Pasig, National Capital Region, Philippines RealPage, Inc. Full time

    SUMMARYThe HRBP will be a strategic business partner to the RealPage management team, providing effective generalist employee relations support to employees and leadership personnel at all levels within the organization. The role will be responsible for the implementation of various Human Resources programs by providing various HR services, including,...


  • Pasig, National Capital Region, Philippines Insight Technology Full time

    Select how often (in days) to receive an alert: Pasig, PH Requisition Number: 96083 BASIC FUNCTION Position Overview As an HR Generalist, you'll serve as a single point of contact as it relates to: general policy and procedure, benefits, payroll and compensation, onboarding and off boarding, reporting, training and various special projects. Under...


  • Pasig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of leading retail company for time wear. Or respective client is looking for a Human Resources Manager who is adeptly experienced in employee relations, recruitment, OD and process improvement. This role will be directly reporting to the President with onsite work requirement...


  • Pasig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of leading retail company for time wear. Or respective client is looking for a Human Resources Manager who is adeptly experienced in employee relations, recruitment, OD and process improvement. This role will be directly reporting to the President with onsite work requirement...


  • Pasig, National Capital Region, Philippines Texas Instruments Philippines Full time

    Human Resources Development Program at Texas Instruments Philippines | Prosple Philippines Search Jobs Search Employers Advice Top 100 Employers Forum Sign in Post job Home Employers Texas Instruments Philippines Opportunities Texas Instruments Philippines1, ,000 employeesOverview ApplyJobs & Opportunities 4 ExploreEvents Human Resources...


  • Pasig, National Capital Region, Philippines Bonavita Philippines Full time

    Job descriptionMaintains reports and payroll transactions to support the companies' internal process protecting its integrity to meet the audit requirements.Records changes affecting net wages, allowance coverage, and loan payments for each employee to update payroll records.Executes daily timekeeping/payroll responsibilities on a day-to-day basis under the...


  • Pasig, National Capital Region, Philippines OutForce Inc. Full time

    Recruitment - Agency (Human Resources & Recruitment) Unlock your full potential and make a differenceDue to strong growth again throughout 2023 and Q1 2024, OutForce is looking for a talented Senior HR professional to join our amazing team, where they will be given an opportunity to implement their knowledge & experience across relevant business functions...


  • Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full time

    Requisition Number: 96083 BASIC FUNCTIONPosition OverviewAs an HR Generalist, you'll serve as a single point of contact as it relates to: general policy and procedure, benefits, payroll and compensation, onboarding and off boarding, reporting, training and various special projects. Under little supervision, you'll provide a broad range of administrative...


  • Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full time

    Requisition Number: 96083 BASIC FUNCTIONPosition OverviewAs an HR Generalist, you'll serve as a single point of contact as it relates to: general policy and procedure, benefits, payroll and compensation, onboarding and off boarding, reporting, training and various special projects. Under little supervision, you'll provide a broad range of administrative...


  • Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full time

    Requisition Number: 96083 BASIC FUNCTIONPosition OverviewAs an HR Generalist, you'll serve as a single point of contact as it relates to: general policy and procedure, benefits, payroll and compensation, onboarding and off boarding, reporting, training and various special projects. Under little supervision, you'll provide a broad range of administrative...


  • Pasig, National Capital Region, Philippines Alta Resources Full time

    Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, National Capital Region, Philippines Req #15154 Alta Resources is Hiring The Consumer Experience Specialist will be responsible for leading and providing oversight, guidance, and services with respect to specialist interactions with consumers, ensuring that the program meets the standards of the client....


  • Pasig, National Capital Region, Philippines Polytechnic University of the Philippines Full time

    The HR Assistant plays a crucial role in supporting the HR department by assistingwith various administrative tasks and providing support to employees. They help ensure smoothoperations within the HR function and contribute to maintaining a positive work environment.Duties and Responsibilities:· Reviews, tracks, and documents compliance with mandatory and...

  • Payroll Specialist

    2 weeks ago


    Pasig, National Capital Region, Philippines Santaisabel Full time

    Candidate must possess at least a Bachelor's/College Degree on Accounting, Business Studies/Administration/Management, Computer Science/Information Technology, Finance, Human Resource Management.Fresh Grad / Entry Level specializing in Human Resources or equivalent.ResponsibilitiesPAYROLL SPECIALISTResponsible for the end-to-end payroll and/or timekeeping...

  • HR Specialist

    2 weeks ago


    Pasig, National Capital Region, Philippines Zensho Group Full time

    Consulting & Generalist HR (Human Resources & Recruitment) Founded in 1982, Zensho has grown into a group with more than 10,000 restaurants and retail outlets, with 276.5 billion pesos annual sales. As of March 31, 2020, Zensho has firmly established itself at the top position among foodservice companies in Japan. Among Zensho's about 20 restaurant brands,...

  • Senior Accountant

    2 weeks ago


    Pasig, National Capital Region, Philippines PFV Human Resources Consulting Full time

    Company Information PFV Human Resources ConsultingBalintawakJob Description Type: Full-Time (Direct Hire)Job Title: Senior Project AccountantClient: ConfidentialSalary Range: 65,000 maxWork Location/Set-up: Hybrid Pasig onsite (chance to do a full time WFH)Work Schedule: Monday to Friday (UK or North America shift schedule)Responsibilities:Monitor project...


  • Pasig, National Capital Region, Philippines Fpsinc Full time

    OverviewFull Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...