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Head of Shared Services
2 weeks ago
As the Head of Shared Services, you will oversee and coordinate the activities of various departments including Business Analysts, Quality Assurance, Workforce Management, and more, ensuring that our service delivery is efficient and effective.
What You'll do?- Lead and manage teams across multiple service functions to ensure operational excellence.
- Drive the implementation of best practices in process management and customer service.
- Collaborate with other department heads to align services with the company's strategic goals.
- Establish robust frameworks for each department under Shared Services.
- Achieve measurable improvements in process efficiencies and customer satisfaction.
- Develop and implement comprehensive training programs for all direct reports.
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum of 5 years of experience in a managerial role in Shared Services.
- Experience in financial services or fintech. (desirable)
- Strong analytical skills and experience in process optimization.
- Held a Leadership Position in Operations at a BPO or Similar Organization.
- Experienced in Operations-Related Capacity Planning and Financial Management.
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Shared Services Head
2 weeks ago
Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeAccess Healthcare is seeking a highly experienced and strategic Shared Services Head to lead the Philippines Operations in HR, Recruitment, IT, Finance, Training, Quality, Compliance, Client Services and Administrative functions in our dynamic BPO Healthcare environment. The ideal candidate will have a proven track record of success in managing shared...
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Head of Financial Services APAC
2 weeks ago
Manila, National Capital Region, Philippines WebBeds Full timeHead of Financial Services APAC & AmericasDrive change and manage high-volume transactions as Head of Financial Services APAC & Americas... J ob Title: Head of Financial Services APAC & Americas Department: Finance Shared Services In this role you will... WebBeds are seeking an experienced candidate for the position of Head of Financial Services for APAC &...
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Head of Shared Services
2 weeks ago
Manila, National Capital Region, Philippines Retail Software Associates Corp. Full timeManagement - Internal (Human Resources & Recruitment) Full time Add expected salary to your profile for insights This role is responsible for managing operations of PEOPLE, a department responsible for Finance and Treasury, Human Resources, and Administrational matters. The Finance and Administration Manager is responsible for the overall financial...
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Head Waiter
4 days ago
Manila, National Capital Region, Philippines MSC Crewing Services Philippines, Inc. Full timeA smiling welcome, the glittering effect of lights reflected on silverware and crockery, a white glove opening the menu to indicate and explain the fine culinary creations offered by MSC Cruises, then smoothly pouring carefully chosen wine into sparkling glasses, bringing joy and rising excitement as superbly presented dishes are served... This is the...
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Buyer, Shared Services
2 weeks ago
Manila, National Capital Region, Philippines Fleet Management Limited Full timeSelect how often (in days) to receive an alert: Our 29-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels.Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices...
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Head Nurse
2 weeks ago
Manila, National Capital Region, Philippines Our Lady of Lourdes Hospital Full timeThe Head Nurse plans, organizes, and leads the activities within the assigned unit for optimum patient care. He / She is directly responsible for the physical set-up of the unit, structure and other human resources for health care provision. He / She collaborate with other members of the healthcare team in meeting the needs of the patients. The Head Nurse...
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Head of Global Business Services
2 weeks ago
Manila, National Capital Region, Philippines SGS Full timeCompany DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionAs Head of...
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Branch Operations Service Head
2 weeks ago
Manila, National Capital Region, Philippines Next Business Services India Full timeBranch Operations Service Head :- customer service representatives and financial service managers. Enforce bank regulations and oversee bank security measures. Monitor branch financial activities, performing audits, reviewing reports, etc. Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills...
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Security Shared Services Analyst
1 month ago
Manila, National Capital Region, Philippines Zendesk Full timeJob DescriptionWe are searching for an Information Security Analyst who will report directly to the Manager, Security Shared Services. The newly established team will assist the entire Security organization by aiding in the transition and execution of repeatable, request and data-based processes across various functions.Zendesk's business and employee...
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Security Shared Services Analyst
2 weeks ago
Manila, National Capital Region, Philippines Zendesk Full timeJob DescriptionWe are searching for an Information Security Analyst who will report directly to the Manager, Security Shared Services. The newly established team will assist the entire Security organization by aiding in the transition and execution of repeatable, request and data-based processes across various functions.Zendesk's business and employee...
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Security Shared Services Analyst
4 weeks ago
Manila, National Capital Region, Philippines Zendesk Full timeJob DescriptionWe are searching for an Information Security Analyst who will report directly to the Manager, Security Shared Services. The newly established team will assist the entire Security organization by aiding in the transition and execution of repeatable, request and data-based processes across various functions.Zendesk's business and employee...
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Global People Shared Services Manager
2 weeks ago
Manila, National Capital Region, Philippines City Storage Systems Full timeTitle: Global People Shared Services Manager - Makati CityWho we areAt City Storage System, we're dedicated to creating commercial kitchens designed specifically for food delivery. We present a low-risk, minimal upfront investment, and substantial potential for growth, providing a golden opportunity for small to medium-sized F&B operators to initiate and...
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Accounting Assistant
6 days ago
Manila, National Capital Region, Philippines ACE SHARED SERVICES, INC. Full timeACE Shared Services, Inc. is looking for an Accounting Assistant to complete tax documentation and assist other teams for tax related concerns.Duties and Responsibilities:Responsible in filing of Tax Return for entities under ACEN CorporationGathers required information from the GA Team and prepare BIR tax returns and required attachments (i.e., Alphalist,...
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Manila, National Capital Region, Philippines Arup Full timeService Management Lead – Finance Shared Services Are you passionate to make a difference where you live and work? At Arup, we do work that matters. We are proud to be a diverse community of designers, planners, engineers, advisors and experts from many disciplines. Join Arup, and you will find yourself in a place where imagination, technology and rigour...
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Head of Communication, Branding,
2 weeks ago
Manila, National Capital Region, Philippines ING Group Full timeFunctional Store and/or access information on a device Precise geolocation data, and identification through device scanning Personalised content, content measurement, audience research, and services development Head of Communication, Branding, & Marcom Head of Communication, Branding, & Marcom ING Group Manila, Philippines Head of Communication,...
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Senior Manager, Finance Shared Services
2 weeks ago
Manila, National Capital Region, Philippines Genesys Full timeSenior Manager (Revenue), Finance Shared Services page is loaded Senior Manager (Revenue), Finance Shared Services Apply locations Manila, Philippines time type Full time posted on Posted 2 Days Ago job requisition id JR104599 Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best...
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Head, IT Delivery
2 weeks ago
Manila, National Capital Region, Philippines Sun Life Financial, Inc. Full timeHead, IT Delivery ( Engagement Platforms - Digital) Head, IT Delivery ( Engagement Platforms - Digital) Sun Life Financial, Inc. Manila, Philippines Posted 3 days ago Permanent Competitive Head, IT Delivery ( Engagement Platforms - Digital) You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and...
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Branch Head
2 weeks ago
Manila, National Capital Region, Philippines Bank of Commerce (Philippines) Full timeDUTIES AND RESPONSIBILITIES:1. FINANCIALa. Ensures attainment of deposit and profitability targets thru delivery of budgeted business volumes and efficient cost management.b. Spearheads the cross-selling of the Bank's corollary products and services, such as but not limited to commercial and consumer loans, credit cards, etc.c. Refers customers with fixed...
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Branch Head
2 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeLocations:Multiple LocationsCorporate Title: Store ManagerRank: M to AVPWork Arrangement: OnsiteOur Retail Banking Group is looking for experienced professionals to join us in different locations nationwide as Store/Branch Managers.As a Store Manager, you'll lead the way, turning your branch into a hub of growth, new ideas, and strong customer bonds. You'll...
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Branch Head
2 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeLocations: Multiple LocationsCorporate Title: Store ManagerRank: M to AVPWork Arrangement: Onsite Our Retail Banking Group is looking for experienced professionals to join us in different locations nationwide as Store/Branch Managers. As a Store Manager, you'll lead the way, turning your branch into a hub of growth, new ideas, and strong customer bonds....