ServiceNow Developer/SME/Team Lead/Manager

2 weeks ago


Manila, National Capital Region, Philippines Nezda Technologies Full time
ServiceNow Developer/SME/Team Lead/Manager

HIRING: ServiceNow Developer/ServiceNow SME/TeamLead/Manager

Work Setup: Hybrid

Work Schedule: Shifting

Duties and Responsibilities:

Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications.

· Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.

· Design, build and configure ServiceNow applications.

· Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.

· Apply innovative ideas to drive automation.

· Drive the delivery of outputs according to agreed schedules and specifications.

· Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements.

· Develop ServiceNow application code, working through each sprint based on agreed stories – turning user requirements into testable product.

· Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.

· Identify and solve issues and incidents within multiple components of the ServiceNow platform.

· Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.

· Raise issues and risks proactively, providing recommended solutions and mitigations.

· Produce required deliverables and documentations according to defined standards.

**Required skill/s:

ServiceNow development or architecture skills on the ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM

Years of experience: At least 2-10 years of relevant experience is required for this role

Additional skill/s: Agile or Scrum methodology; GenAI

Nice to have:

Any ServiceNow certification

ITIL knowledge and/or certification

Systems engineering or developer background with the ability to learn quickly and share your knowledge with the broader team.

Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a ServiceNow Developer?

Which of the following programming languages are you experienced in?

Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Philippines's most promising people supply chain company with multiple offices and 300+ core employees.

The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.

Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Philippines's most promising people supply chain company with multiple offices and 300+ core employees.

The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.

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