Service and Production Supervisor

2 weeks ago


Davao City, Davao, Philippines Hinodavao Full time
(1) SERVICE AND PRODUCTION SUPERVISOR - DAVAOJob Summary

✦ Manage overall service and production operations, supervise technicians in handling repairs, dispatch scheduling, coordination with and parts team, repair data management, reports and analysis

Duties and Responsibilities

✦ Conduct Driver and Technician after sales maintenance training

✦ Engine and under chassis troubleshooting

✦ Prepare Estimate Cost of Body Fabrication

✦ Perform regular visit to clients to maintain/sustain business relationship

✦ Review manpower and 3rd party vendor requirement and recommend changes in repair structure to improve team efficiency

✦ Adhere to safety directives, ethics directives, policies and procedures

✦ Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out

✦ Displays extensive working knowledge of industry standards and practices, including product details and company services offered

✦ Offers exemplary customer service, including maintaining customer relationship s and ensuring repeat customers by taking care of any customer concerns or complaints quickly and professionally

✦ Performing inspections especially in production area and preparing reports

✦ Work with and through management to develop and implement actions that protect company assets and profitability

✦ Sets performance goals and objectives with upper management

Qualifications

✦ BS in Mechanical Engineer, Professional License (Passed Board Exam in Mechanical Engineer)

✦ At least (5) years related field is required, or specialized in Engineering Mechanical/Automotive equivalent

✦ Knowledge in execute basic Mechanical and Electrical works

✦ Knowledge in basic principles of Automotive-Mechanical

✦ Good in resolving conflicts and negotiating resolutions to customers

✦ Good in programs and plans formulation

✦ Excellent verbal and written communication

✦ Detail oriented and goal driven

✦ Can work under pressure and work well with or without supervision

✦ Good in presenting ideas and good planner

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