Senior Business Analyst

4 weeks ago

Pasay, National Capital Region, Philippines TrustBridge Global Foundation Full time

Job Highlights:

  • Purposeful and meaningful work
  • Great work culture and set of corporate values
  • Be a part of a global team that enables charitable giving

Job Description:

  • Directly reports to the Product Manager.
  • The Business Analyst's primary function is to groom backlogs for BenevaTech's suite of software applications and provide support to the Product Manager(s).
  • Ensure Epics, Stories, and Bugs accurately represent the changes that are required of the Development team.
  • Validate bugs reported in production and prioritize accordingly.
  • Assisting in documenting and defining the vision of new projects.
  • Ensure end users are satisfied with the quality and functionality of the application features and workflows.
  • Technical accountability for application stability and performance, including being on call in case of system outage.

Work Environment:

  • Ideally the workday would run from roughly 1700 – 0200 to maximize the overlap with European and US Eastern Time work hours.
  • Most of the work is computer-based.
  • Ability to communicate and exchange information, collect, compile, and prepare work documents, as well as set up and maintain work files.
  • Willingness to work more than 8 hours per day, as needed; ability to handle pressure during peak periods during the year, availability to handle issues outside of normal working hours.
  • Benefits include paid time off, paid holidays, and an annual bonus. May also include employer contributions to health insurance and retirement benefits.

Responsibilities:

  • Implement efficient and effective product backlog grooming. The outcome is clearly defined and groomed epics/user stories for 2+ sprint ahead.
  • Integrate with the SCRUM team ensuring the sprint work is identified, defined, and organized for upcoming projects. The outcome is clarity and minimal scope changes for projects the team is working on thereby limiting the need for rework, scope creep and refactoring.
  • Collaborate with Scrum team on meeting sprint goals. The outcome is sprint goals are completed and approved by product team according to specifications.
  • Drive to attain robust application documentation for internal and external stakeholder reference. The outcome is access to easily consumable documentation that describes and illustrates how the application works and its intended use which will reduce questions or misuse of the application.
  • Communicate regularly with Product Owner and Product Manager on sprint accomplishments and upcoming projects. The outcome is Product Management and Scrum teams are regularly updated on what projects are in progress and planned.

Qualifications (Education, Training, Experience, and Personal Characteristics):

  • Bachelor's degree or equivalent combination of education and experience
  • 4+ of business analyst experience in a work environment
  • 4+ year experience with Scrum/Agile development methodologies and release process
  • Extensive experience with Jira or equivalent tool
  • Extensive experience with Confluence or equivalent tool
  • Extensive experience working closely with developers and QA
  • Ability to create user stories with clear and concise acceptance criteria
  • Ability to create low-fidelity mockup designs when necessary

Knowledge, Skills, Abilities and Personal Characteristics:

  • Proven success and experience in a Business Analyst role.
  • Experience in creating and understanding complex workflows.
  • Strong analytical ability, and problem-solving skills.
  • Demonstrated attention to detail and accuracy.
  • High-level sense of ownership and accountability.
  • Ability to communicate clearly both verbally and via collaboration tools.
  • Ability to work well both in a team setting and independently.
  • Strong collaboration with engineering team to assist with design, development, testing, and
  • deployment of high-quality software
  • Demonstrated initiative in mastering existing products and applications.
  • Ability to effectively handle multiple projects simultaneously in a deadline-driven
  • environment.
  • Proven success using collaboration tools like Slack, Teams, and Zoom to more effectively
  • communicate and work together.

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