Senior Salesforce Administrator

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Penbrothers International Inc. Full time

MSCLSS2410

As a Salesforce Architect, you will be responsible for reviewing the design of the organization strategy and data model for Salesforce implementations. You will manage technical solutions in place for identity and access, oversee data and process integrations, and review design solutions that account for large data volumes and data privacy needs. You'll also provide feedback on the optimal solution for a business, recommending clicks, code, or a combination of both depending on the business use case. As a highly experienced problem solver, you are often the final escalation point for any production issues.

  • Collaborate with cross-functional teams and executive leadership to understand requirements and recommend suitable technology and integration solutions.
  • Perform day to day operations of Salesforce including User access, Roles and Profiles, Permission sets, Sharing model, Security settings, Handling bulk data migration, Reports and Dashboards.
  • Manage system integrations and add-ons including installation, updates and configuration.
  • Stay up to date on the latest technologies and app exchange offerings, evaluating alternative options and presenting creative solutions to senior management.
  • Ensure application architectures, such as Salesforce, align with enterprise needs and lead review sessions to mitigate risks.
  • Serve as a trusted technical advisor to the wider technology team, management, and business.
  • Translate customer requirements into highly optimized Salesforce solution designs adhering to best practices and latest features
  • Automate business processes using Salesforce automation tools, such as Formulas, Flows, Assignment Rules and email Alerts
  • Provide input into developing a roadmap for solutions, prepare system architecture and design documentation and manage documentation repositories.
  • Develop functional/technical requirements and specifications maintaining architecture diagrams
  • Mentor/Train team members in best-practices and compliance standards for solution design and configuration
  • Become a subject matter expert across multiple business areas and technology solutions.
  • Assist with management/administration of other business applications.
  • Bachelor's Degree in Information Technology, Computer Science, MIS, Business, or similar field
  • 7+ experience in supporting and developing Salesforce solutions
  • Experience with CPQ (experience with Zuora CPQ is a huge plus)
  • Strong familiarity with B2B and B2C quote-to-cash processes and subject matter expertise across multiple business areas and Salesforce Solutions
  • Ability to configure complex business automation, recommend solutions leveraging the latest Salesforce features, and troubleshoot/modify custom development in Apex and Lightning Web Components
  • Excellent relationship-building skills and ability to tailor communication to technical and non-technical audiences at all levels
  • A self-starter, experienced in leading projects or delivery work streams
  • Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
  • Outstanding ability to collaborate and provide leadership with team members and business stakeholders.
  • Salesforce certifications are a plus

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