Salesforce Admin

2 weeks ago

Makati City, National Capital Region, Philippines ePLDT, Inc. Full time
  • Takes functional specifications for users
  • Take part in customer workshops to determine their requirements and to help them understand the 'art of the possible'
  • Understanding business requirements and translating these into technical solutions
  • Assess man hours and pricing for client's new requirements.
  • Assist the Project Manager during the project planning and preparations with the Client and the internal project team prior to the Kick Off Meeting.
  • Present the technical activities during the project kick off to the client.
  • Execute technical activities during the project implementation.
  • Provide technical support during and after the deployment (Stabilization period).
  • Document all technical executions of the project.
  • Attends regular meetings to ensure that all product, services and client-related activities and concerns are raised and discussed for appropriate action
  • Prepare weekly status reports and client project management
  • Coordinating activities with project managers and working effectively with customers and team members of all levels
  • Reports directly to the Lead Functional Consultant and Project Manager for Cloud Solutions related activities
  • Assists the Senior Functional Consultant in scoping activities with clients in order to determine functional, technical, development and integration requirements
  • Conduct Technical training to the client
  • Send to the client the articles and websites that will be used as a guide and reference of the administrator
  • Provide technical support (Level 1) for customers cloud solution concerns.
  • Ensures completion of functional documentation during deployment
  • Ensure assignments are completed within the agreed deadlines
  • Assisting with the estimation of new projects
  • To add value to solution delivery whenever possible
  • Keeping up to date with the latest plans, developments and changes in the salesforce platform.
  • This includes, but is not limited to ensuring you remain certified;
  • Collaborating with the team in setting personal objectives that strive to achieve organizational goals, progress career aspirations and address development points

Job Qualification

  • At least 1-year related experience
  • Graduate of Bachelors' degree in any IT-related course
  • Understanding of Salesforce Cloud Solutions applications

If you have any questions please do not hesitate to contact below:

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