Vendor Operations Manager, Google Cloud

2 weeks ago

Taguig, National Capital Region, Philippines Google Inc. Full time

Apply

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in management consulting, operations consulting, business development, or similar roles.
  • Experience in global vendor operations management, program and project management, shared services or global business services.
  • Experience in project management, change management, and executing operational initiatives.
Preferred qualifications:
  • Certification in Google Cloud.
  • Experience collaborating with executive stakeholders across a large, global organization.
  • Experience with spreadsheet software and SQL.
  • Ability to communicate effectively with executive management, site leadership, cross-functional teams, and vendor representatives across various levels.
  • Ability to influence and drive change at all levels within an organization.
  • Excellent written/verbal communication, problem-solving, project management, operational, and investigative skills.
About the job

The Google Cloud Vendor Management Organization (VMO) has responsibility for all extended workforce needs across Google Cloud, including vendor partner selection, governance and operations, and delivery management. We are a team that is focused on partnering with the businesses we support to achieve issue resolution and value creation to help set up cloud for sustainable growth.

This role supports the North America region. Working hours will be on a night shift, with some flexibility possible depending on team needs.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities
  • Oversee a large vendor network distributed across different suppliers and sites. Lead regular business reviews ensuring sites are meeting/exceeding goals.
  • Manage relationships with the vendor service providers, partner with suppliers, and internal Google Cloud teams to ensure high-quality output and customer outcomes.
  • Identify operational gaps using a data-driven approach and develop innovative solutions to address these in collaboration with vendor sites and business stakeholders. Collaborate with cross-functional/cross-regional stakeholders to overcome operational issues.
  • Act as the escalation point for internal and external escalations regarding performance and/or supplier relationships.
  • Understand processes impacting the operations (e.g., finances, capacity, workflows, etc.) and support the relevant stakeholders driving these efforts.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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