Resorts Manager

2 weeks ago


Manila, National Capital Region, Philippines Sea Borne Customs Services Co., Inc. Full time

Main Purpose of the Job:

  • Manages all departments and scope of works, including housekeeping, front desk, guest services, kitchen and recreations, marketing and sales. One of the main concerns that needs an attention are planning, quality control, managing employees and meeting the targets through marketing and promotions.

Duties and Responsibilities:

  • Be engaged with all the resort departments providing leadership and assistance to optimize operational efficiency.
  • Responsible for practicing, supporting and promoting high expectations for professionalism, hospitality and positive guest interactions.
  • Conduct meetings with the employees/staffs to address some issues with operations concerns.
  • Quickly respond to and resolve guest complaints and incidents once occurred.
  • Planning and creates various promotions especially during lean seasons.
  • Acquire new corporate or travel agency accounts.
  • Conduct room, kitchen and property inspection to make sure that everything are all up to code.
  • Develop and ensure profitable strategies for operation especially in marketing the resort and product/services development.
  • Approval for purchase order request not greater than Php 9,000.00
  • Responsible for raising of PRF for new entry positions as needed in the operations. Interviewing and training or briefing of the new hired employees.
  • Schedule of property visits when needed.
  • Coordinates to Finance or Accounting Assistant regarding the financial reports or proposed system if there's any.

Qualifications:

  • Bachelor's degree in business management.
  • High interpersonal & intrapersonal skills.
  • Excellent in oral or written communication skills.
  • At least 3 to 5 years experience in resort operations as manager.
  • Willing to relocate in the resort.
Job Types: Full-time, PermanentJob Location: Mabini, Batangas
Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected start date for role: 10 June 2024

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