back office systems section head

2 weeks ago


Makati City, National Capital Region, Philippines OUT OF THE BOX PRACTICES INC Full time

The Back-Office Systems Section Head oversees the completion of development activities for the Bank's IT projects, including analysis, design, and system change requests. This role ensures timely delivery of service requests, conducts quality control on unit testing, and resolves system-related issues.

MAIN RESPONSIBILITIES:

· Establishes methods and procedures for tracking data quality, completeness, redundancy, and improvement

· Administers and monitors the data integration environments

· Works with other Section Heads and stakeholders to define, collect, and pre-process requirements from stakeholders and translate it into a solution

· Properly assesses the development scope of the project in order to identify whether it is a new project or system change request activities.

· Prepares the assessment form and timeline report in order to calculate and determine the project cost involve.

· Identifies, monitors and communicates project-related issues, scope changes, variances and contingencies to project take holders that may arise during IT project development.

· Manages the schedules, monitors and reviews the development team activity assignment to ensure that progress is within expected guidelines, completed on time and within the allocated budget.

· Assists ABOSD Head in formulation and recommendation of service improvements and process streamlining : Number and type of problems, Areas affected, Frequency of Occurrence

· Prepares the documentation on the common issues of the project development in order to assess the service request trending for identification of preventive actions and long-term solutions.

· Ensures timely resolution of production system – related issues and proper communication/escalation to Third Party Support are done should there be a need.

· Coordinates to project stake holders new IT system developments and identifies enhancements of the bank's existing systems based on the banking industry's new technology project stake holders.

Qualification Requirements:

· Graduation from a reputable school/university with a degree in any IT-related field

· A minimum of three (3) years' experience in supervising teams and/or managing people and projects

· At least five (5) years of experience in the field of IT

· Strong knowledge of ETL process/design and data modeling (both relational and dimensional)

· Working experience with business intelligence tools

· Good business acumen

· Solid understanding of System/Software Development Life Cycle (SDLC) and processes

· Strong logical, problem-solving, and decision-making skills

· Excellent written and verbal communication skills

· Detail-oriented,- Risk and result-oriented

Job Type: Permanent

Pay: Php50, Php60,000.00 per month


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