System Quality Assurance Manager

2 weeks ago


Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

Company Overview

Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.

Job Requirements:

o Bachelors degree in Business, Engineering, or field related to the products being developed required.

o Minimum of (5) five years of experience in related field required with supervisory experience a plus.

o Must be well adept with QMS and ISO 9001 in an ICT/IT company or same as NEC

o Excellent verbal and written communication skills.

o Excellent interpersonal and customer service skills.

o Excellent organizational skills and attention to detail.

o Excellent time management skills with a proven ability to meet deadlines.

o Strong analytical and problem-solving skills.

o Strong supervisory and leadership skills.

o Proficient with Microsoft Office Suite or related software.

Duties and responsibilities:

o Hires and trains quality assurance staff.

o Oversees the daily workflow and schedules of the department.

o Conducts performance evaluations that are timely and constructive.

o Handles discipline and termination of employees in accordance with company policy. Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.

o Identifies and sets appropriate quality standards and parameters for products.

o Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.

o Coordinates product testing processes.

o Participates in product testing.

o Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.

o Reviews client, customer, and user feedback.

o Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.

o Performs other duties as assigned.


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