Clinical Trial Participant Recruiter

2 weeks ago


Manila, National Capital Region, Philippines Dexcom Inc. Full time

About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

Meet the team:

Join our innovative Human Factors team, dedicated to improving the usability of medical devices through thorough research and participant feedback. We are passionate about enhancing patient experiences and outcomes by recruiting the right respondents for our usability studies. Our team values creativity, problem-solving, and effective communication, making it an exciting place to advance your career.

Where you come in:

  • You will manage all aspects of participant recruitment for research projects, including logistical support.
  • You will recruit respondents via telephone interviews and online forums, with occasional cold calling to doctors' offices and diabetes organizations.
  • You will utilize databases to contact consumers, businesses, and organizations, and create or update trackers as needed.
  • You will work under the direction of a Senior Human Factors Engineer to recruit and create a database for Human Factors usability studies.
  • You will accurately collect personal demographic information from respondents.
  • You will identify and network with internal and external groups to recruit respondents.
  • You will follow up on initial contacts for scheduling and logistical purposes.
  • You will work with the Human Factors team to understand participant requirements and adjust based on screener needs.
  • You will interact, correspond, and maintain effective communication with team members.
  • You will coordinate research fieldwork.
  • You will be an effective and creative problem solver and self-starter.

What makes you successful:

  • You can work on multiple human factors studies/projects and tasks simultaneously while meeting project goals.
  • You can build relationships with diverse people, networks, and professional groups.
  • You are a problem solver with a strong work ethic.
  • You have excellent attention to detail and organizational skills.
  • You possess excellent verbal and written communication skills.
  • You are proficient with MS Office and Google's suite of products.

Preferred Qualifications:

  • Previous experience with medical/clinical organizations or in medical market research recruitment is desirable.
  • General Certificate of Secondary Education (GCSE).

What you'll get:

  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.


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