Clinical Instructor

2 weeks ago

Manila, National Capital Region, Philippines Recruiter PH Full time

Primary Duties and Responsibilities:

  • Ensure that training and assessments happen as per statutory requirements.
  • Give feedback and coach trainees on key job capabilities.
  • Update and develop content as per client and business requirements.
  • Ensure that all relevant information is updated on to the MIS trackers regularly.
  • Conduct regular TNA / TNI to ensure that programs are updated and developed based on needsidentified.
  • Stick to training schedules
  • Ensure that assessments happen on time
  • Use standardized materials and methodologies approved by Omega Academy for training delivery.
  • Develop Question Banks and use all the technology enabled training tools to enhance training qualityand participant experience.
  • Take ownership of every training program handled to ensure all benchmarks are met or surpassed.
  • Act as guide and coach of the trainees during the training program. Follow a regular feedback andcoaching plan to help trainees improve.
  • Take responsibility of ensuring that the trainees understand statutory business requirements.
Work in consultation with the Training Lead / ManagerCandidate Profile:

  • Graduate/Post graduate of Nursing with active US Registered Nurse License of any state Experience inHealthcare BPO organization is an advantage.
  • 6mos-1 year of experience in any US Healthcare Account (Prior Authorization/Clinical Appeals andDenial Management) Preferably
  • Good process and project knowledge
  • Proficiency in MS Office
  • Logical reasoning and analytical skills
  • Excellent communication and facilitation skills

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