Customer Service Advisor

2 weeks ago

Davao City, Davao, Philippines Concentrix Full time
Customer Service Advisor - Earn as much as 19K a month - Davao

Prepare for a game-changing career adventure filled with fun, growth, and endless possibilities

As a five billion-dollar publicly traded company (CNXC), we know that when we put our people first, business thrives. You'll find the runway and resources to build the career you've always imagined.

At Concentrix, we celebrate diversity, empower our people, and provide unwavering support. We're not just a team; we're your dedicated squad on the path to greatness. We proudly hold the certification as a Great Place to Work, a testament to our unwavering commitment to foster a positive workplace culture.

Join us Together, we will continue to reshape the CX industry.

Here's a glimpse of what awaits you:

  • Paid training
  • Education Assistance Program
  • Exclusive discounts from our partner establishments
  • Mental Wellness Programs
  • HMO, life insurance, leave conversion, and many more

Your Role as a Customer Experience (CX) Advisor

As a Customer Experience (CX) Advisor, you hold a crucial position in ensuring that our clients' customers receive exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impression.

To achieve this, your excellent communication skills will be put to use. Active listening, empathy, and effective communication are key. Consistently delivering high-quality service and exceeding expectations are vital for success.

If you're passionate about CX and making a game-changing difference, start your journey now.

You are a perfect fit for the position if you:

  • Are a college graduate with or without a background in the Customer Experience (CX) industry
  • Have at least six (6) months of background in the Customer Experience (CX) industry
  • Have good English communication skills
  • Have excellent customer service, problem-solving, and multitasking skills
  • Are willing to work on shifting schedule

Company Overview:

We're a leading global provider of customer experience (CX) solutions and technology. We create game-changing customer journeys for our people and our clients and their customers.

With the help of over 440,000 global game-changers, our business is borderless. We support more than 2000 of the world's best brands and dream up the CX tech and innovations of tomorrow. Across 70+ countries and six continents, we provide services across key industry verticals including technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. With 155+ clients on the Fortune Global 500 list, we are undeniably the future of CX.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

Like and follow us on Facebook and TikTok @ConcentrixPH or visit to learn more about us.

We're Concentrix. A global technology and services leader that powers the world's best brands, today and into the future. We're human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. #ConcentrixPH #GameChangingCareer

We're Concentrix. A global technology and services leader that powers the world's best brands, today and into the future. We're human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. #ConcentrixPH #GameChangingCareer

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