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Administrative Assistant
2 weeks ago
Full job description
● Timely response and provide accurate information on the listings available. Assist clients in booking.
- Good customer service skills
- Manages and updates social media profiles, schedule posts, and engagement with the online community to update the facebook and social media platforms.
- Assists in creating marketing materials, such as social media posts and scheduled advertisements.
- Addresses online enquiries from possible clients from all social media platforms, groups, and pages as well as answers phone calls from sub-dealers, partners, and suppliers.
- Assists in reporting/reminding current statuses starting from inquiring to closing of booking
- Assists in scheduling of bookings, assist in payment of clients, assist in check-in and check-out of clients.
- Coordinates with the cleaner in making sure that the units cleaning schedule are followed and the things in the room aren't missing.
● Handles inquiries in messenger, emails, or phone calls or walk in inquiries.
● Record booked rooms and coordinate with the check in and check out process.
● Post social media updates regarding properties.
● Coordinates and report the status of the units to the President.
● Serve as a point of contact between guests and admin of properties.
● Engaging with the guest and creating a positive relationship with them.
● Monitoring customer satisfaction levels.
● Keeping track of online marketing trends.
● Prepare data needed for Monthly Business Review with the Finance Manager.
● Follow the Customer and Internal Standard Operating Procedures (SOP's)
● Maintaining client records and compiling weekly and monthly reports.
● Participating in any required meeting and training.
● Prepare Daily Cash in reports.
● Any other related task assigned by the Management.
REQUIRED SKILLS AND QUALIFICATIONS:
● Bachelor's degree in any field
● 6months-1 year experience in Marketing and Administration
● Knowledgeable in social media and E-commerce Platforms
● Experience in handling online queries and email messages
Job Type: Full-time
Job Type: Full-time
Pay: From Php16,000.00 per month
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Expected Start Date: 06/17/2024
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