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Application Support Engineer
2 weeks ago
Application Support Engineer
Primary Skill - Microsoft Windows Server Administration
Job Details:
- Location: Cebu
- Job Family: Application/Cloud Support
- Time type: Full time
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary:
As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic service and support for Microsoft Windows Server Administration.
Roles & Responsibilities:
- Provide technical support for Microsoft Windows Server Administration, including installation, configuration, and maintenance.
- Identify and troubleshoot issues within critical business systems, including software, hardware, and network components.
- Collaborate with cross-functional teams to resolve complex technical issues, ensuring timely resolution and minimal disruption to business operations.
- Develop and maintain technical documentation, including system configurations, troubleshooting guides, and knowledge base articles.
Professional & Technical Skills:
- Required Skill: Expertise in Microsoft Windows Server Administration.
- Strong understanding of software, hardware, and network components.
- Experience with troubleshooting and problem-solving techniques.
- Excellent communication and collaboration skills.
- Experience with virtualization technologies such as VMware or Hyper-V.
- Minimum 2 year(s) of experience is required
Additional Information:
- The candidate should have at least 2 years of experience in Microsoft Windows Server Administration.
- The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful technical solutions.
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