IT Application Manager, Helix

IT Application Manager, Helix page is loaded

IT Application Manager, Helix Apply remote type Hybrid locations Manila time type Full time posted on Posted 24 Days Ago job requisition id R27846

Just imagine your future with us...

At Aurecon, we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

As IT Applications Manager, you are accountable for People management of team leaders and thought leadership in application management, accountable for driving operational maturity in supporting the Automation, Data and Analytics, and Integration solutions. Your impact will be seen in these key areas:

Application Management: Leading the team in the effective and efficient adoption of the persistent solution delivery model to provide maximum value to the organization. Business Engagement: Actively engaging with internal stakeholders to influence outcomes, promoting IT AGSS services and effectively managing business expectations with SLAs and KPIs. Operational Excellence: Driving a culture of continual service improvement in the team, keeping performance and processes in line with strategy and adapting service delivery methods to meet evolving business needs. People Management: Continuously uplifting capability and creating a high performing team operating within an innovative and collaborative culture and in alignment with Aurecon Ethos.

Your impact will be seen by:

Operations / Delivery Management

• Having a deep understanding of Automation, Data and Analytics and Integrations
• Being accountable for the analysis, design, construction & delivery of Integrations, Automation, Data Engineering and Business Intelligence Reporting services
• Being accountable for the continued operation and incident management of Integrations, Automation, Data Engineering and Business Intelligence Reporting services
• Working with management and leading the squad/s to build and implement solutions in line with the business strategies.
• Resource Capability & Capacity Planning: Managing workflow and resources to optimize value for clients.
• Complying with, developing and enhancing standards and processes for software engineering/development and support.
• Ensuring that service interruptions are properly captured, prioritized, and resolved, with appropriate root cause analysis and plan to avoid recurrence.
• Ensuring acceptable performance of Integration, Automation, and Data analytics and reporting services and associated external support providers to meet established service level agreement, KPIs and business needs.
• Ensuring management of application availability, capacity and performance underpinned by appropriate planning that meets the current and forecasted needs of the business.
• Ensuring timely and comprehensive operational reporting to Enterprise Applications Manager, providing insights and recommendation for continuous service improvement.
• Removing inefficiencies and maximizing flow, from ideation to value realization.
• Anticipating hurdles and have contingency plans to circumvent them.
• Establishing a culture of flexibility and adaptability to varying shift requirements and operation hours to fulfil real time business requirements.

Product Management

• Ensuring application is properly managed and fit for purpose.
• Working with stakeholders to streamline business processes and address business problems through application solutions.

Stakeholder Management

• Working closely with business stakeholders for delivery of work in Integration, Automation, and Data analytics and reporting systems.
• Ensuring effective communication between stakeholders and the Integration, Automation, and Data Analytics and Enterprise Reporting teams.
• Collaborating with IT Business Partners, IT Managers and Domain Architects, and align team objectives to enable Aurecon strategies and roadmaps.

People Management

• Driving capability maturity in team management and technical skills and be responsible for talent development and team engagement to build high performing teams and meet evolving business needs.
• Ensuring that the team provides high quality work, guided by optimized processes and enabled with adaptive capabilities, flexible capacity and proactive succession planning.
• Acting and liaising with team members to resolve any matters that arise relating to performance on a timely manner.

What can you bring to the team?

• Demonstrated capability in leading team leaders or senior developers, overseeing small (5) to medium (20) highly technical teams, within a multinational IT BPO or Shared service environment.
• Leadership experience in delivering Data & Analytics, Automation or System Integration
• Experience in software engineering:
  • Experience in Automation, preferably with Microsoft Power Platform
  • Experience in Data Analytics and Reporting, preferably with Microsoft Azure and Power BI
  • Experience with System Integration and API development
• Demonstrated leadership in driving operational maturity through continuous service improvements.
• Strong experience in Agile methodology and Scrum
• Strong leadership to positively influence teams, peers and stakeholders; as well as influence the success of projects and team objectives.
• Strong work ethics with high sense of integrity and accountability over the work of the team
• Strong systems thinking with an analytical and systematic approach to problem solving.
• Excellent Communication Skills to technical and non-technical audience.
• Excellent Stakeholder Management skills and has worked with a diverse set of stakeholders.
• Maintains an awareness of developing technologies and their application.
• Takes responsibility for personal development.
• Bachelor's degree in computer science or any related discipline.
• 5+ years' experience in Team Lead / People Manager roles specialized in IT Application Management (operations, support and development).

Our Aurecon Attributes define our way of being – they are a collection of qualities that makes us who we are. Individually and collectively, they unleash the true power of Aurecon, they make us stand out from the crowd and are critical to our success. We don't expect you to have all eight of the attributes, but one that is unique to you. To find out what your key attribute is, take the test here .

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.

Over the last 85 years, our team of more than 5 000 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world's most complex challenges.

In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.

Think engineering. Think again.

Want to know more?

You can learn more about what it's like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now

Similar Jobs (5) IT Project Manager remote type Hybrid locations Manila time type Full time posted on Posted 7 Days Ago IT Project Manager remote type Hybrid locations Manila time type Full time posted on Posted 25 Days Ago Senior IT Project Manager remote type Hybrid locations Manila time type Full time posted on Posted 20 Days Ago

Aurecon is an engineering and infrastructure advisory company, but not as you know it

Think engineering. Think again.

Find out more here .

#J-18808-Ljbffr

---