Shipper Account Lead

2 weeks ago


Manila, National Capital Region, Philippines Ninja Van Full time

The Shipper Accounts Team serves as the primary point of contact for key customers. They manage the entire customer lifecycle by focusing on business outcomes and identifying service opportunities within their portfolio.

You will develop and maintain close relationships with customers and serve as their strategic advisor to key stakeholders throughout the customer lifecycle. The objective is to maintain a positive relationship with Ninja Van's clients and cater not only to their day-to-day operational needs but also to be a quick-response team that handles situations and escalations as they pop-up. Consider this role as both a vanguard and a firefighter - we are the first people that our clients reach out to, and are in the best position to assist them.

Main Duties
  • Develop and execute success plans that drive solutions to the business objectives and key milestones of the Shippers.
  • Cultivate multi-level relationships internally and throughout the shipper organisation to serve as a trusted advisor to both shipper and shipper operations
  • Conduct regular performance business reviews to identify potential volume growth and service opportunities
  • Responsible for keeping the client connected and ensuring their stickiness to the company's service by maintaining good and positive relations and being consistently responsive to all communication channels.
  • Coordinate and Align closely with cluster teammates to ensure a suitable experience for their clients in terms of onboarding, operations, and programs
  • Deeply committed to the success of the shipper, not just operational KPIs.
Qualifications
  • Proficient in Word, Spreadsheets (Excel/Google Sheets), Presentation tools
  • Preferred proficiency: Advanced
  • Customer-oriented - possesses the mindset of understanding customer needs
  • Proficient in written and oral English and Tagalog
  • Critical thinking skills
  • Positive with a can do attitude
  • Flexible and can work on extensive hours when necessary
  • Open to client visit or outside office meeting
  • Willing to work on shifting schedules
  • Proficient in Mandarin (Reading, writing and conversational)
#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...


  • Manila, National Capital Region, Philippines TMS Ship Agencies Inc. Full time

    CEL LOGISTICS INC. THREE DECADES OF SERVICE EXCELLENCE IN THE PHILIPPINES LOGISTICS INDUSTRY, WITH WIDE DOMESTIC AND INTERNATIONAL REACH THROUGH OUR BRANCHES IN MANILA, CEBU AND DAVAO, AND OUR GLOBAL NETWORK PARTNERS.The RoleAn Account Executive is a logistics industry professional who combines sales skills and logistics expertise to provide freight and...

  • Accounting Lead

    2 weeks ago


    Manila, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of a sports and gaming company. Our respective client is looking for a Cost Accounting Lead who will oversee and manage the cost accounting functions within the company. This role requires onsite work in Paranaque City and will be reporting to the Toer Lead.Task and...

  • Sales Executive

    20 hours ago


    Manila, National Capital Region, Philippines Karga Express Intelligence System Inc. Full time

    What you bring to the table:Excellent written and verbal communication skillsExcellent presentation skills to C-level prospectsLead Generation expertiseExperience in Sales and/or Business Development in the logistics industry a plusExpansive network of Corporate shippers and clients a plusRelevant experience on the logistics industry is highly acknowledged...

  • Lead Accountant

    2 weeks ago


    Manila, National Capital Region, Philippines Ninja Van PH Full time

    With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. Lead Accountant, be 100% YOU with MicroSourcing A Lead Accountant is expected to:Preparation of income tax returns Preparation of financial statements Reconciliation of balance sheet accounts Reconciliation of...

  • Accounting Lead

    2 weeks ago


    Manila, National Capital Region, Philippines Meralco Industrial Engineering Services Corporation Full time

    Project Accounting Lead are primarily responsible for overseeing the financial aspects of a project as it progresses - managing client invoices, vendor payments, and compliance for assigned projects.DUTIES & RESPONSIBILITIESReview vendor invoices (supplier/subcon/rentals/utilities/overhead) via RFP/ Non P.O form related to a project and park in SAP.Review...

  • Accounting Lead

    2 weeks ago


    Manila, National Capital Region, Philippines Sprout Solutions Full time

    vDIRECTLY REPORTS TO:Accounting ManagerMAIN AREA OF RESPONSIBILITY:The primary responsibility of the Accounting Lead is the Company's financial reporting activities, general accounting, ledger maintenance, timely and accurate submission of monthly account reconciliations.TASKS:Prepare and record transactions of the Company in the general ledger and ensure...


  • Manila, National Capital Region, Philippines OmniQuest, Inc. Full time

    Accounts Payable Team LeadRole Overview:Supervises an Accounts Payable Team and direct the processing of invoicesManages the daily operations of an Accounts Payable TeamMonitors the achievement of the team against the target, vision, and goals in aligning with business and operational objectives and report on progressComputes the performance incentive of...


  • Manila, National Capital Region, Philippines Shopee Full time

    Account & Relationship Management (Sales) Create, implement and execute the business development/growth strategy for the product category.Developing online merchandising and promotion proposals to achieve sales targets.Retain and optimize key account relationships to drive overall sales volumes. This can be done by ensuring pricing competitiveness,...

  • Accounting Lead

    2 weeks ago


    Manila, National Capital Region, Philippines VCC Link, Inc. Full time

    Full time Add expected salary to your profile for insights Job Description and Key Responsibilities:Lead our accounting department - Supervise and mentor a team of 10 accounting personnel to ensure accurate and timely financial reporting.Manage the day-to-day operations of the accounting department, including accounts payable, accounts receivable, payroll,...


  • Manila, National Capital Region, Philippines Nutri-Asia, Inc. Full time

    JOB SUMMARY: To effectively manage and oversee the Accounts Receivable function within the Company. To provide guidance, support and direction to ensure the team overall success. To ensure timely and accurate invoicing, monitoring of payment, resolving any billing or payment discrepancies, and maintaining positive relationships with customers. To ensure...


  • Manila, National Capital Region, Philippines Anthesis Group Full time

    Philippines - Project Accounting Team LeadDepartment: Enabling: FinanceEmployment Type: Permanent - Full TimeLocation: PhilippinesDescriptionWith headquarters in the UK and global operations, Anthesis is the Sustainability Activator.Our company brings together the largest dedicated group of sustainability experts in the world, working with more than eight...


  • Manila, National Capital Region, Philippines TMF Group Full time

    About TMF Group TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10,000 experts and 125 offices in 86 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll,...


  • Manila, National Capital Region, Philippines TMF Group Full time

    About TMF Group TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10,000 experts and 125 offices in 86 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll,...


  • Manila, National Capital Region, Philippines TMF Group Full time

    About TMF Group TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10,000 experts and 125 offices in 86 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll,...


  • Manila, National Capital Region, Philippines John Clements Full time

    Accounts Payable Team Lead (Hybrid set-up) - NESProvide operational support to the Company's Accounts Payable (AP) department. The AP Team Lead will improve the client experience, optimize resources, supervise and guide the team, and ensure smooth operational continuity while maintaining compliance with regulations and processes.Qualifications:Degree with...


  • Manila, National Capital Region, Philippines Johnson & Johnson Full time

    Job Description - Procurement Accounting Team Lead W) Description About Johnson & JohnsonAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our...


  • Manila, National Capital Region, Philippines Jollibee Group Full time

    The Accounts Receivable Team Lead (Billing & Collection) oversees and manages the entire Billing operations across Business Units and performs planning, strategizing, and implementing functions vital to the delivery of excellent services to all its customers. Billing OperationsSupervises, directs, and checks output of subordinates as to compliance to set...


  • Manila, National Capital Region, Philippines Jollibee Group Full time

    The Accounts Receivable Team Lead (Billing & Collection) oversees and manages the entire Billing operations across Business Units and performs planning, strategizing, and implementing functions vital to the delivery of excellent services to all its customers. Billing OperationsSupervises, directs, and checks output of subordinates as to compliance to set...


  • Manila, National Capital Region, Philippines TMF Group Full time

    We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. About TMF Group TMF Group is a leading global provider of...