Sr. Specialist

2 weeks ago


Taguig, National Capital Region, Philippines ING Bank N.V. Full time


Provides detailed and comprehensive support/expertise to 1 or more areas of business by taking on and being responsible for associated organizational/operational/process management tasks.

Requires in-depth experience and a high (advanced or expert) proficiency knowledge level in several aspects of a process.


Closely communicates with internal stakeholders about the identified issues, exceptions, and backlogs that need urgent attention, seeks and follows through for resolutions in a timely manner.

Understands the complex process environment to ensure maximum efficiency. Delivers, within a broad and integrated environment, high-quality (custom) solutions for the processing of standard products/files.


Is considered as a specialist in a number of processes/products (high risk related) and usually works on a day-to-day basis in an environment of a medium level of complexity with minimal supervision.

Has knowledge of the latest developments in the internal market and integrates this knowledge into day-to-day activities. Reports deviations to the appropriate person/body.


Understands the mission and vision of the company and could integrate this in day-to-day activities or as input for projects.

Acts in line with ING rules and policies and monitors compliance with these regulations.

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