Underwriting Coordinator

2 weeks ago

Makati City, National Capital Region, Philippines Genfinity Philippines, Inc. Full time

Underwriting Coordinator

About Kinetic

The Kinetic team is on a mission to create a safer workplace and better life for the frontline workforce around the world. We are redefining workers comp by focusing on three main pillars: injury prediction, prevention, and management. Kinetic develops technology-driven solutions in each of these areas to create best-in-class outcomes for our policyholders.

Kinetic's first product is a smart wearable device that monitors the kinematic motion of an employee and helps provide coaching on high-risk ergonomic motions such as bending, twisting, and jumping. It has proven to be incredibly effective at reducing the frequency and severity of strain and sprain injuries by over 55%.

Since then, we have expanded into developing tools such as a rapid-return-to-work process, computer vision for safety in the workplace, and generative AI for claims management. This is an exciting opportunity to work at a company fusing technology with industry-leading services to create happier, healthier employees.

The Role

As an Insurance Underwriting Associate at Kinetic Insurance, you will play a crucial role in the pre-processing and data entry of submissions received through our submission inbox. Your primary responsibility will be to monitor our submission inbox where submission information is sent to us by our broker partners via email. After receiving these emails, you will be tasked with looking at the files and determining if all the documents we require were provided. If not, you will need to communicate with the broker about what is missing in order to complete the submission process.

After receiving the complete set of documents, you will use several software systems to start the quoting process for our Underwriting team. These systems include GDrive, Insurance Carrier Portals, and Salesforce. Your job will be to prepare a submission for review by our Underwriters in these systems by entering data from the submission documents. Additionally, you will be involved in day-to-day customer service of our agency and policyholder partners. These recurring tasks include an array of requests ranging from gathering policy information for a broker to answering questions about their policy or billing.

This position demands meticulous attention to detail and effective communication skills to maintain the efficiency and accuracy of the underwriting process.

Responsibilities:

  • Data entry and reporting
  • Document tracking & management
  • Record updating in SFDC
  • Communication with brokers & internal team
  • Inbox management and work queue management
  • Work prioritization and follow up
  • Process documentation
  • Adhere to all company policies and procedures, and local, state and federal laws and regulations
  • Other duties as assigned

Qualifications:

  • Graduate of any 4-year related course
  • Minimum 1-2 years of work experience, preferably utilizing SFDC.
  • Prior experience in insurance underwriting, data entry, or administrative roles preferred
  • Exposure to US Healthcare is an advantage
  • Proficiency in Microsoft Office Suite and familiarity with Salesforce (SFDC) or other CRM systems
  • Exceptional accuracy in data entry and document management
  • Ability to manage multiple submissions simultaneously and meet deadlines.
  • Clear written and verbal communication skills for effective interaction with brokers and internal teams
  • Strong attention to detail with a commitment to high-quality work
  • Willingness to learn new processes and adapt to changes in a fast-paced environment
  • Willingness to learn insurance operations, language, and underwriting process flow
  • Insurance experience is a bonus but not a requirement
  • Willingness to report onsite at Makati City, and on US business hours

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person's potential, and we'll help you achieve yours.

All information will be kept confidential according to EEO guidelines.


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