BPO Finance Director

2 weeks ago


Taguig, National Capital Region, Philippines PM Consulting Full time

FINANCE DIRECTOR

BGC Taguig, Hybrid

9am-6pm Weekdays, Weekends RD

The service delivery team at BPO Manila is staffed by a team of multi-disciplinary professionals, with extensive and practical knowledge ofaccounting/payroll, tax compliance, payroll and human resources knowledge, financial related processes (such as order to cash, procurement to pay, reporting, budgeting, treasury, etc.).

Responsibilities:

As the Finabxe Director, you will play a pivotal role in leading and optimizing the BPO's operations. Your primary focus will be on the management of the service delivery team providing client accounting, bookkeeping, and tax compliance services to external clients. You will have the freedom and responsibility for the daily operations and administration of a 150+ team, and will have primary responsibility for driving critical process improvements, ensuring quality control, efficient workflows, and timely responses. Familiarity with workflow management, accounting and payroll systems would be beneficial.

  • Day to day management of and responsibility for the BPO, including service delivery, quality assurance and stakeholder relationship management (both external and internal)
  • Oversee workflow and workload of a multidisciplinary BPO team, which includes members servicing clients in New Zealand, Australia, Singapore, Hong Kong , Malaysia and Singapore Drive process improvement initiatives throughout Acclime and its regional delivery of accounting, and corporate services in 14 countries, with a particular focus on creating long-term cost savings and efficiencies with the strongest ROI l
  • Drive software implementation in payroll and accounting Develop and present proposals and scheduled updates to include:process improvement concepts, budgets and investment requirements, timing schedules, desired results, value propositions, prioritization schedules, ROI reports and other tracking/measurement tools.
  • Drive improvement with the cooperation of all departments who are impacted by the proposed changes, including top level management, mid-level management, and employees Document process improvement changes with a major focus on digital automation. Create Process Flow diagrams and perform Value Stream Mapping activities to harvest areas of improvement and cost reduction.
  • Mentoring junior members of the team Provide hands-on support at all levels to ensure successful implementation of change initiatives.
  • Able and willing to work necessary hours to meet all project deadlines, travel when necessary.

Requirements:

  • Bachelor's degree in Business Management or other related field or equivalent work experience. Alternatively strong background in Accounting, Finance or other business-related fields. Qualifications with ACCA would be considered);
  • Minimum of 10-15 years of experience in business management systems, process improvements, or project management.
  • Proven management experience leading a diversified team in a BPO or aSSC.
  • Required to have a strong understanding of ISO Certification requirements, and Six Sigma.
  • Prior experience with Implementation of ERP is a plus.
  • Demonstrates an understanding of key financial processes in an organization and the typical risks associated with these processes;
  • Experience of managing client relationships and delivering multiple pieces of work in parallel;
  • Proactive and outstanding problem-solving skills; Experience in implementation of payroll software is preferred;
  • Excellent written and verbal communication skills (English)

Job Types: Full-time, Permanent

Salary: Php450, Php500,000.00 per month

Benefits:

  • Company Christmas gift
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Fixed shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Quarterly bonus

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