Customer Care Analyst/ Customer Success Analyst

Job Summary A Customer Care Analyst analyzes a customer service department's operation and provides recommendations on ways to improve productivity and customer satisfaction levels.Duties & Responsibilities Develop and implement initiatives to improve customer services.Analyze customer issues to develop tools and processes to increase customer...

Senior Analyst Escalations, Customer Care– Quezon City, PhilippinesAre you looking for a customer service role that lets you learn new skills in a supportive environment? Are you interested in growing your career with a worldwide financial-services leader that is reaching customers and receivers around the globe? Then it's time to join Western Union as a...

Posted 2 days ago and deadline of application is on 26 JanRecruiter was hiring 2 days agoJob DescriptionAnswer calls and respond to emails.Complete records of telephonic interactions, orders, and accounts.Handle customers' inquiries both telephonically and by email.Determine eligibility by comparing client information to requirements.Improve system...

Customer Service Analyst (Returns) Mandaluyong City , Philippines Apply Now Internals Apply Here Share this job share to linkedin share to twitter share to facebook share by email About the role: Join our dynamic team as a Customer Service Analyst (Returns Process Improvement Specialist), where you will play a vital role in enhancing the customer...

Customer Care will be responsible for providing exceptional customer service to clients by addressing their financial inquiries, resolving issues, and offering guidance on financial products and services. This role demands strong communication skills, attention to detail, and a thorough understanding of financial regulations and practices.Qualifications:Must...

Posted 11 days ago and deadline of application is on 30 MarRecruiter was hiring 3 days agoJob DescriptionThe General Accounting Analyst is responsible for the day-to-day support in operation and maintenance of the organization's financial records (general ledger). S/He is accountable for creating journal entries and assembling supporting documentation, as...

About the role: Join our dynamic team as a Customer Service Analyst (Returns Process Improvement Specialist), where you will play a vital role in enhancing the customer experience by optimizing our returns process. Working closely with our Continuous Improvement Team in the UK, you will proactively identify opportunities to streamline our returns procedures...

Operations Analyst - Customer Care Department (Start ASAP)Opportunity Expired RCBC provides professional growth opportunities to develop a talented base employees and achieve the best returns for their stockholders. Will attend to calls and emails relating to VIP clients' accounts and other concerns related but not limited to wealth management, Hexagon and...

As an Analyst,Customer Fulfillment (Mandarin Speaker) you will be processing, managing, and monitoring customer orders for a portfolio of accounts and provide resolution to internal and external customer queries accurately and on a timely basis and identifies and implement process improvement.Essential Duties and Responsibilities:Proactive order management...

Email Responsible for providing insights from customer & employee feedback, analysis of metrics, dashboards to support the design and implementation of process improvement opportunities that will enable the Company's transformational journey towards improving customer experience. The person will facilitate the coordination of projects with cross-functional...

Position titleCustomer Care Agent DepartmentRetail BankingTeamCustomer Experience and ServiceLocationManila Reports to (title)Contact Centre Team Leader Position summary As a Customer Care analyst, you will be a part of a team with other Customer Care Specialists, and a Team Leader working a fully rotational roster in line with business...

Position titleCustomer Care Agent DepartmentRetail BankingTeamCustomer Experience and ServiceLocationManila Reports to (title)Contact Centre Team Leader Position summary As a Customer Care analyst, you will be a part of a team with other Customer Care Specialists, and a Team Leader working a fully rotational roster in line with business...

The Retail Banking Operations in ING's largest shared services organization (ING Hubs PH) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance and culture.We are...

The Retail Banking Operations in ING's largest shared services organization (ING Hubs PH) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance and culture.We are...

Customer Experience Analyst (Start ASAP)Opportunity Expired Home Credit has open positions for your skillset. Come and join the team. Apply now Opportunity details Opportunity Type Graduate Job PHP 17, ,000 Prosple salary estimate Start Date ASAP Applications Close 15th of May (Prosple estimate closing date) Founded in 1997, Home Credit is an...

We are looking for an experienced Customer Success Manager who will lead our Customer Success Team As the customer success manager, you will be playing a key role in designing, building, and managing the customer life cycle and customer success functions under our Sales and Marketing Department.Responsibilities:Maintain active and positive relations with...

Talent Acquisition Manager - Recruitment & Onboarding at HSBCSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

Must have at least 2 years' Quality Analyst experience in Financial, telco or banking 1 year QA experience in blended account (Voice and Nonvoice)A competitive salary awaits the successful candidate

Employees in this level provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature. Providing accurate and up-to-date information and resolution to existing / potential clients on a variety of channels, primarily in a written format (Chat)....

Employees in this level provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature. Providing accurate and up-to-date information and resolution to existing / potential clients on a variety of channels, primarily in a written format (Chat)....