Marketplace Operations Specialist

2 weeks ago


Pasig, National Capital Region, Philippines PSB Technology Services Inc. Full time

Analysis & Reporting (Manufacturing, Transport & Logistics)

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

Our Mission: To become the leading global provider of rugged technology accessories for classroom and enterprise environments.

Our Core Values:

  • Bring Passion Everyday
  • Be Genuine and Respectful
  • Execute with Excellence

Pioneer Square Brands has a global footprint with office locations in High Point NC, Manila Philippines, and Shenzhen China.

We are actively looking for highly motivated and energetic professionals with a positive attitude who desire to be part of our growing team. Competitive salaries and benefits, including profit sharing, await the successful candidate.

Marketplace Operations Specialist

Location: Manila

Job Description:

  • Respond promptly and effectively to customer inquiries, product reviews, and negative feedback.
  • Implement and manage promotions to drive sales.
  • Create and maintain product listings to enhance visibility and sales performance.
  • Troubleshoot listing and inventory issues to ensure smooth operation of the marketplace.
  • Initiate and oversee cases related to product listings and inventory management.
  • Monitor and maintain account health metrics to ensure compliance and performance.
  • Collaborate closely with the Order Management Team and Demand Planning to ensure seamless processing of orders and effective inventory planning and allocation.
  • Strategically plan and forecast inventory, considering lead times and demand trends.
  • Regularly evaluate inventory levels to maintain optimal stock availability while minimizing excess inventory.
  • Validate inventory counts, locations, and statuses against physical inventory for accurate reconciliation.
  • Manage item and SKU setup, coordinating closely with the Marketing and Product Teams for new product launches and discontinuations.
  • Generate and analyze weekly reports, as well as provide ad-hoc reporting when required.

Job Requirements:

  • Minimum of 2 years of experience in an operational role, with a focus on supply chain and logistics.
  • Experience with inventory planning and forecasting.
  • Strong planning, prioritization and time-management skills.
  • Proactive approach and dedication to task completion.
  • Strong verbal and written communication skills.
  • Experience in Celigo Integration (NetSuite to Amazon) is an advantage.
  • Experience managing Amazon ad campaigns is a PLUS.
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as an Operations Specialist?

Be part of the "Best organization to work for in Asia" Winner of The HRD Asia 2020 "Employer of Choice" award

PSB (Pioneer Square Brands) Technology Services Inc. is a Manila-based company that provides Sales, Customer Service, Accounting, Supply Chain and Sales Support services for Brenthaven ) and Gumdrop ) brands. We provide competitive salaries & benefits package, and an environment that encourage collaboration & teamwork. We are located at Silver City, Pasig City.

Our corporate office, Pioneer Square Brands is located steps from public transportation, including buses, trains and light rail. We work out of creative loft offices in the historic Pioneer Square area of Seattle. The atmosphere is casual but results-focused, and we are looking for talented people who share our values and enjoy being a part of a growing, fast paced team

Our Mission:

Become the leading provider of rugged technology accessories for classroom and enterprise environments.

Our Core Values:

-Bring Passion Everyday

We show up each day giving it our best regardless of what we have accomplished or what obstacles lay ahead. When we do something great, we look for ways to do it even better. When we fall we get back up with new ways to succeed. We bring love, energy, and enthusiasm in everything we do and it is contagious to those around us.

-Be Genuine and Respectful

We listen to our peers, our customers and our community with open minds with respect for different and new ideas. We collaborate whole-heartedly to inspire commitment that ultimately drives growth and profitability.

-Excellence in Execution

We strive to be better every day through thoughtful and deliberate execution which delivers results on-time and as promised.

Be part of the "Best organization to work for in Asia" Winner of The HRD Asia 2020 "Employer of Choice" award

PSB (Pioneer Square Brands) Technology Services Inc. is a Manila-based company that provides Sales, Customer Service, Accounting, Supply Chain and Sales Support services for Brenthaven ) and Gumdrop ) brands. We provide competitive salaries & benefits package, and an environment that encourage collaboration & teamwork. We are located at Silver City, Pasig City.

Our corporate office, Pioneer Square Brands is located steps from public transportation, including buses, trains and light rail. We work out of creative loft offices in the historic Pioneer Square area of Seattle. The atmosphere is casual but results-focused, and we are looking for talented people who share our values and enjoy being a part of a growing, fast paced team

Our Mission:

Become the leading provider of rugged technology accessories for classroom and enterprise environments.

Our Core Values:

-Bring Passion Everyday

We show up each day giving it our best regardless of what we have accomplished or what obstacles lay ahead. When we do something great, we look for ways to do it even better. When we fall we get back up with new ways to succeed. We bring love, energy, and enthusiasm in everything we do and it is contagious to those around us.

-Be Genuine and Respectful

We listen to our peers, our customers and our community with open minds with respect for different and new ideas. We collaborate whole-heartedly to inspire commitment that ultimately drives growth and profitability.

-Excellence in Execution

We strive to be better every day through thoughtful and deliberate execution which delivers results on-time and as promised.

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