Customer Care Sr Representative
2 weeks ago
-
Date: May 2, 2024
-
Location: Queon City, QUE, PH
-
Company: NTT DATA Services
### Position's General Duties and Tasks
In these roles you will be responsible for:
- Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc.
- Create written correspondence if issues were not resolved during the call
- Conduct provider outreach phone calls to collect missing information from medical providers.
- Route inquiries needing further investigation to the appropriate department and conduct routine case checks as needed.
- Complete all relevant documentation necessary to track provider issues and facilitate the reporting of overall trends.
- Ability to work regularly scheduled shifts from Monday to Friday, 8PM to 5AM Eastern Standard Time.
- Undergraduate degree or equivalent that required 3 years of formal studies using English language as a medium of communication.
- 1 year(s) of healthcare industry experience in a Provider (hospital/doctors office)
*
- The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
-
Customer Care Sr Representative
1 month ago
Philippines timesjobs Full timeCustomer Care Sr. RepresentativeDate: Apr 23, 2024Location: Queon CIty, QUE, PHCompany: NTT DATA ServicesReq ID: 279081NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a...
-
Customer Care Sr Representative
1 month ago
Philippines timesjobs Full timeCustomer Care Sr. RepresentativeDate: Apr 23, 2024Location: Queon CIty, QUE, PHCompany: NTT DATA ServicesReq ID: 279081NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a...
-
Customer Care Sr Representative
2 weeks ago
Philippines timesjobs Full timeCustomer Care Sr. RepresentativeDate: Apr 23, 2024Location: Queon CIty, QUE, PHCompany: NTT DATA ServicesReq ID: 279081NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a...
-
Customer Care Sr Representative
4 weeks ago
Philippines timesjobs Full timeCustomer Care Sr. RepresentativeDate: Apr 23, 2024Location: Queon CIty, QUE, PHCompany: NTT DATA ServicesReq ID: 279081NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a...
-
Customer Care Sr Representative
1 month ago
Philippines timesjobs Full time## Customer Care Sr. Representative- **Date:** May 2, 2024- **Location:** Queon City, QUE, PH- **Company:** NTT DATA Services### Position's General Duties and TasksIn these roles you will be responsible for:- Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment,...
-
Associate Customer Care Representative
4 weeks ago
Philippines timesjobs Full timeJob SummaryThe Global Customer Care Associate receives, evaluates, and answers customer inquiries in a timely manner. They will also interact with customers via phone, chat and email to provide information in response to routine inquiries about background check searches and may handle and resolve general issues or complaints. This position is responsible for...
-
Associate Customer Care Representative
1 month ago
Philippines timesjobs Full timeJob SummaryThe Global Customer Care Associate receives, evaluates, and answers customer inquiries in a timely manner. They will also interact with customers via phone, chat and email to provide information in response to routine inquiries about background check searches and may handle and resolve general issues or complaints. This position is responsible for...
-
Associate Customer Care Representative
4 days ago
Philippines timesjobs Full timeJob SummaryThe Global Customer Care Associate receives, evaluates, and answers customer inquiries in a timely manner. They will also interact with customers via phone, chat and email to provide information in response to routine inquiries about background check searches and may handle and resolve general issues or complaints. This position is responsible for...
-
Customer Care Representative
4 weeks ago
Philippines Foundever Full timeGo further with FoundeverTM Are you ready to move your career forward? At FoundeverTM, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By...
-
Customer Care Representative
2 weeks ago
Philippines Foundever Full timeGo further with FoundeverTM Are you ready to move your career forward? At FoundeverTM, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By...
-
Customer Care Representative
4 weeks ago
Philippines Foundever Full timeGo further with FoundeverTM Are you ready to move your career forward? At FoundeverTM, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By...
-
Customer Service Representative
4 weeks ago
Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.Qualifications:Candidate must...
-
Customer Service Representative
2 weeks ago
Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.Qualifications:Candidate must...
-
Customer Service Representative
4 weeks ago
Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.Qualifications:Candidate must...
-
Logistics Customer Service Representative
4 days ago
Philippines Topserve Services Inc. Full timeHelp manage current customer accounts.Deal with inbound and outbound phone calls.Maintain relationships with carriers and customers.Provide exceptional customer service to customers and carriers.Solve customer and carrier problems and help resolve issues.Provide shipment quotes for customers and set up shipments as required by customers.Excellent...
-
Logistics Customer Service Representative
4 days ago
Philippines Topserve Services Inc. Full timeHelp manage current customer accounts.Deal with inbound and outbound phone calls.Maintain relationships with carriers and customers.Provide exceptional customer service to customers and carriers.Solve customer and carrier problems and help resolve issues.Provide shipment quotes for customers and set up shipments as required by customers.Excellent...
-
ALABANG HIRING: Customer Care Representative
3 days ago
Philippines Foundever Full timeJob Highlights:Enjoy Amazing Account Benefits and IncentivesHMO and Life Insurance on your Day 1Open to High School, Senior High School, and College GraduatesGo further with FoundeverTM Are you ready to move your career forward? At FoundeverTM, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve...
-
Customer Service Representative
1 month ago
anywhere in the philippines Ripped box station Full timePosition: Customer Service Representative Number of hours: 40 hours/week Schedule: Day shift Job Duration: Project-based Work Location: On-site; Lagro, Quezon City Tasks required: Answer incoming messages/tickets and conduct follow ups on customers with inquiries Attract potential customers by answering product and service questions and suggesting...
-
Customer Service Representative
1 month ago
Iloilo City, Philippines Geco Philippines Full timeJob Title: Customer Service Representative Location: Iloilo City, Philippines Company: Geco Asia Philippines Job Type: Full-time Salary: Up to 35,000 PHP + Skills Premium Pay Benefits: Health Maintenance Organization (HMO) coverage for employee on day 1 plus free coverage for 3 dependents Quarterly appraisals and monthly performance incentives Up to 30 days...
-
Customer Service Representative
4 weeks ago
Iloilo City, Philippines Geco Philippines Full timeJob Title: Customer Service Representative Location: Iloilo City, Philippines Company: Geco Asia Philippines Job Type: Full-time Salary: Up to 35,000 PHP + Skills Premium Pay Benefits: Health Maintenance Organization (HMO) coverage for employee on day 1 plus free coverage for 3 dependents Quarterly appraisals and monthly performance incentives Up to 30 days...