WORKDAY Security Lead

2 weeks ago

Manila, National Capital Region, Philippines IBEX Global Solutions Full time
WORKDAY Security Lead | WFH | Night Shift | URGENT

Security (Information & Communication Technology)

IBEX Global is looking for a WFH Workday Security Lead, NIGHT SHIFT.

Roles and Responsibilities:

  • Collaborate with both technology and business teams to identify, develop, implement, and maintain the Workday Security Matrix
  • Architect Workday HCM security solutions that ensure that all work streams are cohesive and cross functional impacts are considered and mitigated
  • Configure and maintain security groups, roles, and permissions across all Workday modules and users
  • Serve as an escalation point for critical functional issue resolution
  • Conduct security reviews periodically and ensure compliance
  • Serve as subject matter expert and assist peer teams in mitigating security risks and consulting on best practices
  • Build and maintain a knowledge base of best practices for managing security for Workday platform

Required Skills and Experience:

  • Bachelor's Degree in Computer Science, Business Administration or related field or equivalent work experience
  • 3+ years of Workday Implementations, most recently in a leadership or similar level role, preferably with a large global organization
  • Workday Functional Security expert with strong project management skill
  • Consultative ability to analyze business needs, develop and document business requirements, prototype, develop, and implement solutions

Preferred Skills and Experience:

  • Workday certification is highly preferred
  • Experience with and understanding of global security and privacy laws is preferred
  • Experience in contact center industry is preferred
Your application will include the following questions:

What's your expected monthly basic salary?

How would you rate your English language skills?

How many years' experience do you have in the BPO industry?

How much notice are you required to give your current employer?

How many years' experience do you have as a Workday Consultant?

How many years' experience do you have as a Workday Specialist?

Which of the following workforce management systems do you have experience using?

How many years' experience do you have as a solutions architect?

Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.

Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.

Capitalizing on Our Core Strengths

Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.

At IBEX Global our mission is to build the industry's most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world's leading organizations.

We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:

INTEGRITY

Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.

RESPECT

Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.

TRANSPARENCY

Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.

EXCELLENCE

Strive for excellence in all that we do. Take great pride in your work as each employee's contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.

Solutions for Global Business Needs

Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.

Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.

Capitalizing on Our Core Strengths

Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.

At IBEX Global our mission is to build the industry's most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world's leading organizations.

We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:

INTEGRITY

Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.

RESPECT

Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.

TRANSPARENCY

Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.

EXCELLENCE

Strive for excellence in all that we do. Take great pride in your work as each employee's contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.

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