Call Center Outbound Booking Support

2 weeks ago


Quezon City, National Capital Region, Philippines Atlantis System Technologies Full time

Qualifications:

  • Great Communication Skills (Verbal- Non-Verbal)
  • Atleast 1-2 years experience in Outbound Customer Service
  • Must have own Laptop & fast Internet Connection
  • Must have a background of Customer service booking, reservation or travel account
  • Can reach Monthly Quota
  • Must have own laptop

Job Description:

  • Call failed booking/transaction attempts from Guest in various hotel/s assigned
  • Attain Target conversion set by the team lead /or immediate supervisor
  • Ensure to study and continuesly learn the hotel information and its area for knowledge on guest inquiries
  • Coordinate if necessary to hotel point person
  • Achieve monthly quota
  • Email, Chat, or Call guest for assistance with inquiries or transaction
  • Customer Service
Work Set-Up
Hybrid Set-Up 2x/ week Onsite

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