BPO Senior Operations Manager

Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & sales targets.To proactively maintain regular engagement with key client contacts in line with client expectations.Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance...

About The RoleWe are seeking a highly skilled and experienced Senior Operations Manager to oversee the operations of our Business Process Outsourcing (BPO) division. The Senior Operations Manager will be responsible for managing a team of supervisors and agents, optimizing processes, and ensuring exceptional service delivery to our clients. This role...

Senior Operations Manager (Ortigas & Anonas) Posted 30+ days ago Pasig City, National Capital Region (Manila), Philippines +1 more About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a...

About Offshore Outsource OperationsLocation: Ortigas Centre of Pasig City.We are an innovate BPO solutions team that delivers cost-effective results to our Australian based client. As a team, we work hard and play hard, enjoying what we do. We have a strong focus on customer service, operating in a supportive and collaborate office. All employees must work...

Management - Internal (Human Resources & Recruitment) The Senior Director, People & Culture – Philippines is a strategic and hands-on role across the Human Resources department, ensuring world-class value add function, with a focus on strategy development, execution, and global alignment. As the HR Leader, you are expected to provide the organization's...

Senior TL / Asst. Operations Manager (Australian Background) - Eastwood / Onsite Full time Add expected salary to your profile for insights Are you a seasoned BPO professional with a passion for cultivating positive work environments whilst driving team success across several competing KPI's? Do you have Operations experience within an AU Energy or AU BPO...

Consultant – Senior Digital Transformation Manager Job purpose Resource will be part of Digital Transformation Services team. Duties and responsibilities Understand customer issues, diagnose problems, design solutions, and facilitate deployment of projects that contribute to unit level and organizational initiatives.Plan and monitor resource deployment to...

USRN ManagerPrimary Responsibilities Sets team direction, resolves problems and provides guidance to members of own team May oversee work activities of other supervisors Adapts departmental plans and priorities to address business and operational challenges Influences or provides input to forecasting and planning activities Product, service or process...

We are seeking an experienced and hands-on Senior Ad Operations Manager to lead our digital advertising operations team. The ideal candidate will have a robust background in ad ops,with expertise in Google Campaign Manager 360 (CM360). In addition to overseeing campaign execution, the Senior Ad Operations Manager will be responsible for building and managing...

About the RoleA Senior Power BI Developer is a professional responsible for designing, developing, and managing Power BI solutions for an organization. This role requires a deep understanding of data analysis, visualization, and reporting, along with a solid grasp of data warehousing and business intelligence concepts. A Senior Power BI Developer works...

College Graduate / Post Graduate.Head Count : 2 ( 1 Manager Transitions & 1 Sr Mgr Transition)· 10+ years in the BPO industry with at least 3 years of experience in end-to-end transitions for contact center set-up· Program Management experience of a small to medium size engagementLocation : MOASalary: Manager - 120K PHP Sr Manager - 170K PHPmust have done...

Eden Senior Care is a fast-growing company that operates skilled nursing facilities and assisted living facilities. We are looking for a Staff Accountant to work with the accounting team led by the Accounting Manager. Substantial training will be involved to familiarize the Staff Accountant with Eden processes and systems.Perform reconciliations on bank...

Senior Operations Executive (healthcare market research) Senior Operations Executive (healthcare market research)Remote based Hours: 3pm to 12am PSTAbout Us: At Branding Science Research, we're not just another consultancy - we're pioneers in the fusion of behavioural, marketing, and data sciences. Our global insights-driven approach empowers pharmaceutical...

Quality Assurance Manager Strong BPO US Healthcare experienceStrong BPO US Healthcare experience in any kind or line of business process (e.g. claims, clinical appeals ,billing, benefits eligibility but preferably RCM, UMR and prior authorization experience) and strong six sigma knowledge is an advantageCan start asap. can work onsite. amenable working the...

Posted: 10 days ago Openings: 10 Applicants: 340 Urgent Hiring for Operation Manager for Banking Process5 Days WorkingRotational ShiftLocation - ChennaiSalary 12lpaRequired Candidate profileMust have exp. as 5Years as a ManagerGraduate OnlyGood Communication SkillsEmail ID - Skills highlighted with '' are preferred keyskills does not promise a job or...

Senior Accounts Receivable Operations Analyst page is loaded Senior Accounts Receivable Operations Analyst Apply locations Manila, Philippines time type Full time posted on Posted Yesterday job requisition id R072850 Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not...

You will conduct client program training and reinforcement training for new hires. You will also guide our newbies in their A-bay training up to their nesting period. In greater details, here are the tasks that you will be responsible for: Responsible for consistently delivering high-quality client training programs while adhering to the Company's...

Senior Operations Executive (healthcare market research) Remote basedHours: 3pm to 12am PSTAbout Us: At Branding Science Research, we're not just another consultancy - we're pioneers in the fusion of behavioural, marketing, and data sciences. Our global insights-driven approach empowers pharmaceutical brands, portfolios, and early-stage assets with...

Accesshealthcare is in need of a Healthcare Operations Manager to be part of our growing team team.Qualifications :With Experience in Healthcare Provider Credentialing and EnrollmentWith atleast 2 years experience as Operations Manager in a BPO set upAmenable to report On-Site in McKinley Hill, TaguigAmenable to work on a Permanent NightshiftStart ASAP...

Location:BGC, Taguig City | onsite setupSalary:120,000 PHPKey Responsibilities:1. **Process Design and Development**:Design and develop new or modify existing processes to improve efficiency, productivity, and quality aligned to BPO industry processes.- Ensure compliance and develop guides to establish new technical processes and programs within the...