System Engineer

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are looking for people with a real passion for technology and a strong sense quality, willing to further develop their expertise in an international company. As part of the system engineering team, you'll be in charge of implementing, maintaining and consolidating our global server infrastructure hosted in multiple datacenters worldwide acting directly on the business production side. You'll be handling day to day operations as well as working on challenging projects aimed toward the constant improvement and evolution of our technical environment.

The infrastructure itself represents a motivating challenge: Open source platforms (85%) and proprietary platforms (15%) spread across more than 1500+ servers in 20 data centers worldwide. The system infrastructure consists of multiple server platforms, SAN and NAS storage supporting upward of 20 different financial specific products.

Responsibilities

• Deliver exceptional Support and strive for 100% uptime
• Assists in operation of data center hardware replacement by coordinating with vendors.
• Perform system monitoring verifying the integrity and availability of all server hardware and software, reviewing system and application logs, and verifying completion of scheduled jobs such as backup.
• Effectively works as a teammate and communicates following the escalation process
• Provide 24/5/365 operational support of Broadridge systems as well as be part of a shifting rotation
• Handles CRM Ticketing System such as JIRA
• Keeps current with industry standard practices and procedures
• Assist Level 2 Infrastructure duties and tasks that may be required
• Ensure that all work performed within the space is done to highest quality and without impact.
• Ticket escalation for existing team and potential customer impacting issues
• Ensuring the daily administration of all systems infrastructure
• Defining, implementing and maintaining OS and monitoring tools
• Analyzing and resolving daily system related incidents
• Coordinating the deployment of new hardware to meet client expectations
• Creating and continually developing system related policies, procedures and controls
• Ensuring adherence to Information Security guidelines
• Continually working to improve the quality and uptime of the environments

The technology integral to our operating environments include:

• Red Hat Enterprise Linux, CentOS (Microsoft Windows is a plus)
• Postfix, Apache, Tomcat, OpenLDAP / Active Directory / MySQL / MariaDB
• Dell / HP / Cisco UCS
• Shell, Perl, Python
• Ovirt, RedHat KVM
• Automation tools and configuration management (Puppet / Ansible / Git)

Your profile:

• At least 2 to 3 years of experience with Linux Administration (RedHat, Centos, Fedora)
• Windows Server administration experience for at least 1 to 2 years is good to have
• At least 1 year experience with LDAP, SFTP, LVM, NTP, BIND, DNS and Active Directory
• Bonus skills: Knowledge in Bash, Awk or Perl scripting regular expressions
• University degree (bachelor / license) or equivalent technical school certification
• Minimum of 1 to 2 years experience as a system engineer with experience working in a data center environment or equivalent IT background required
• Must be able to work a flexible schedule, 24x5x365 coverage, including holidays and weekends
• Must possess excellent written and verbal skills, exhibit professional etiquette
• Motivated, hard working and exceptional attention to detail
• Ability to work under extreme pressure
• Good understanding of the risks and potential impact of working on a 24/7 live environment
• Advanced English level is required to work within our international team.

Admin Details

working days: Friday to Tuesday

working hours: 3pm to Midnight

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference . Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.

Hear from our associates how Broadridge has maintained its culture since the shift to a remote and hybrid working model.

Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. On and off-site working provides flexibility by balancing the needs of our clients, teams, and associates. Our Connected Workplace is grounded in the following concepts: Flexible, Accountable, Connected, and Supported. This approach allows us to achieve business goals while supporting meaningful work-life integration for our associates. Broadridge's high-performance teams thrive in a culture based on trust and mutual respect that emphasizes outcomes—rather than how, when, and where work is done.

We are dedicated to fostering a diverse, equitable, inclusive, and healthy environment. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.

Our goal is to ensure our associates at every level of the organization represent the diversity of the clients we serve and the communities in which we work. We pursue both top-down and bottom-up approaches to advancing diversity, equity, and inclusion initiatives and values into our culture. This is reflected in the varying backgrounds of our over 14,000 associates working in 21 countries around the globe.

We believe that our associates are among our most important assets. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our Connected Workplace where associates may be working on-site, off-site, or using a hybrid model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.