Subject Matter Expert

2 weeks ago


Cebu, Philippines BEST CAREERS AND OPPORTUNITIES Full time

LOCATION:

CEBU PHILIPPINES

JOB TITLE:
SUBJECT MATTER EXPERT (SME)

Roles & Responsibilities:

  • Equipped to handle all queries related to reservations, ticketing, redemption, products and services, complaints and grievances, special handling, flight disruptions, booking changes, refunds etc.

Desirable Skills:

  • Grads/undergrads with 2 years completion in college and able to produce TOR.
  • HS Graduate w/ at least 6 mos SME/QA experience
  • If no SME experience, min of 5yrs bpo experience in a Travel account
  • Flexible to work in a 24X7 environment
  • Willing to work onsite

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