Digital Account Manager

2 weeks ago


Manila, National Capital Region, Philippines EMAPTA Full time
Digital Account Manager (Strategy and Client Management) | WFH | Night Shift

Digital & Search Marketing (Marketing & Communications)

Dive Into Digital Finance: Join the Revolution in Advertising Accounting

Welcome to the forefront of digital advertising finance Are you ready to elevate your career as a Digital Account Manager (Strategy and Client Management) in our client's dynamic team? This isn't just any job—it's an opportunity to embark on an international journey without ever leaving the comfort of your home base. Picture yourself at the heart of our client's global operations, ensuring seamless financial transactions that drive the industry forward. In this role, you will manage and grow our top clients' business while also taking on additional team-level responsibilities within the Account Management team. As an Account Strategy Manager, you will work closely with our top clients on strategic growth and campaign management, as well as develop your leadership and project management skills. Join us and thrive in a role where your expertise shapes the future of the digital advertising industry Apply now and let's revolutionize the industry together

Your Career Path in the Digital Advertising Skyline:

Employment type: Full time

Shift: Night Shift (Semi-flexi 10pm to 7am Mon to Fri)

Work setup: Temporary WFH (Makati)

Balance Sheets to Banner Ads: Your Digital Accounting Adventure

Account Management:

  • Takes the lead on client RFP responses in conjunction with Sales and Strategy teams - from managing external and internal communication to producing highly strategic and well-thought-out client deliverables
  • Manages high-profile or complex campaign executions - e.g. campaigns with huge budgets or complex publisher product alpha/betas
  • Oversees client execution team and manages workload between supporting AMs
  • Helps clients measure their advertising campaign success and ROI by preparing to report, delivering strategic insights and recommendations that help make them smarter marketers
  • Builds positive business relationships with your clients through proactive support, on-site visits, and client education/training
  • Maintains an expert-level understanding of publisher products, Unified products, and their use by Unified's clients

Leadership:

  • Lives Unified's cultural values, acts as a role model representing the high standards of performance within the Operations Group
  • Serves as the first line of escalation for all assigned clients' issues; troubleshoots issues raised by assigned Account Managers and Campaign Managers
  • Builds strong relationships with Sales counterparts to align operational expertise with overall account success; acts as the bridge between Sales and Operations for the Advertising business line.
  • Demonstrates superior client management skills – e.g. can explain complex subjects, guide new alpha/beta product execution, and manage multiple deadlines and partners at once
  • Monitors and maintains awareness of client's business objectives and needs ensures entire account team is delivering to meet those objectives and needs within properly set expectations and SLAs
  • Works across multiple client verticals and manages Unified's largest clients with minimal oversight and service issues
  • Proactively identifies areas of our internal workflow that require process clarification, and the new process then assists in developing and roll-out to the AM, CM, or Revenue teams
  • Prioritizes and delegates tasks or projects within a more extensive account team or to AMs, Account Coordinators, or offshore resources.
  • Acts as a trusted advisor to AMs and clients by providing training opportunities, sharing knowledge and advice based on extensive client experiences
  • Assists, as needed, with training new AMs/ACs on the team

Numbers Ninja Wanted: Mastering the Digital Ledger

  • 3+ years of account management experience in the digital advertising industry
  • Proven track record of flawless campaign execution – minimal non-tech related make goods on AMs accounts
  • A positive attitude when it comes to internal relationships and clients – and stays positive in the face of adversity
  • Naturally curious and always strives for improvement – mistakes are met with the desire to improve themselves, the client, and the company
  • Experience with process enforcement, creation, and implementation
  • Demonstrated team-level leadership by facilitating team meetings or leading team training
  • Strong leadership qualities, presentation, communication, and interpersonal skills
  • Exceptional organizational skills with a focus on quality assurance, flawless execution, and scalable process improvement
  • Ability to switch between different tasks efficiently – from analytics work to client presentations
  • Works well and stays calm under pressure – especially being able to organize and prioritize multiple responsibilities and client requests
  • Strong MSFT office skills with expert-level Excel, Word, and PowerPoint

Perks That Count: Amplify Your Career

  • 5-day workweek
  • Access to top-of-the-line facilities and technologies; temporary work-from-home arrangement
  • 20 leave credits consumed at your discretion with up to 5 days commutable to cash
  • Exposure to world-class and high-level foreign clients and partners

Pioneers in Pixelated Profits: Where Finance Meets Digital Magic

Our client, Unified, a pioneer in digital advertising services, stands as a beacon of excellence, leveraging industry-leading media expertise, data, and technology. With a rich legacy of managed service partnerships with both global giants and emerging brands, our client remains unwaveringly committed to advancing digital advertising services and technology. Their proprietary technology not only empowers their internal team but also provides clients with a strategic, real-time view of their digital investments, with a vision to expand to include iHeartMedia's owned and operated assets. Boasting over 11 years of experience, our client holds a distinct position with direct API access to major platforms such as Facebook, Instagram, Twitter, Snapchat, Pinterest, YouTube, LinkedIn, TikTok, and Reddit.

Who are we?

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

#EmaptaExperience

Your application will include the following questions:

What's your expected monthly basic salary?

At Emapta, we prioritize diversity, inclusion, and equality in our workforce.

We believe that a diverse team fuels innovation and drives success. We embrace individuals' unique backgrounds, experiences, and perspectives, fostering an environment where everyone feels valued and empowered.

Our hiring practices are fair and unbiased, providing equal opportunities for all qualified candidates. We actively seek diverse talent and encourage individuals from underrepresented groups to apply.

Join us in creating a workplace that celebrates diversity, inclusion, and equality to drive positive change for all.

At Emapta, we prioritize diversity, inclusion, and equality in our workforce.

We believe that a diverse team fuels innovation and drives success. We embrace individuals' unique backgrounds, experiences, and perspectives, fostering an environment where everyone feels valued and empowered.

Our hiring practices are fair and unbiased, providing equal opportunities for all qualified candidates. We actively seek diverse talent and encourage individuals from underrepresented groups to apply.

Join us in creating a workplace that celebrates diversity, inclusion, and equality to drive positive change for all.

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