Content Moderator

2 weeks ago


Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time

Role:
Content Moderator (English and Tagalog)

Task Hours:
Five Days a Week, 8 Hours Per Day

Role Overview:


You will be responsible for monitoring posts, comments, and videos on a chat site to ensure compliance with community guidelines and standards.

You will play a critical role in maintaining a safe, respectful, fun, and engaging online environment for users.

Role Responsibilities:

Content Moderation:

Monitor user-generated content including posts, comments, ads, promotions, and videos to identify and address inappropriate or prohibited content such as hate speech, vulgar content, harassment, political-related content, minor content, spam, nudity, and other violations of community guidelines.


Main Task:

Content Management:

Enforce site policies and community guidelines by allowing the content to be visible or be deleted in the application/system.

Maintain detailed records of content moderation activities, including documenting user reports, moderation actions taken, and any escalations or incidents requiring further review or intervention.


Qualifications:

  • Excellent attention to detail and ability to quickly identify and assess content violations based on established guidelines and standards.
  • Ability to work independently with minimal supervision, prioritize tasks effectively, and manage time efficiently in a fast-paced environment.
  • Open to High School Graduate
  • Knowledgeable in computer.
  • Content Moderator experience not required.

Work Setup:

  • On-site work arrangement
  • Day Shift
  • Five days a week (Shifting schedule - not necessarily Monday- Friday, TBD)

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