eCommerce Content Specialist
2 weeks ago
Digital & Search Marketing (Marketing & Communications)
Be a part of our fast-growing team and unchain all the possibilities
What is your mission?
We are looking for people who understand how to balance meeting customer needs with creating products, processes, systems, and teams that are innovative and adaptable as we scale. We want to build a team of customer-oriented, authentic, self-directed professionals who are driven by a desire to succeed in all that they do.
You will provide the best service to our partner client by performing these tasks:
As an eCommerce Content Specialist, your role involves overseeing and maintaining various assets, including creative materials, flat files, and master catalogs across different channels and countries. You'll ensure data accuracy by validating product information, fixing issues, and researching solutions. Implementing SEO best practices, creating engaging product descriptions, and optimizing content for search engines are key responsibilities. Collaborating with UX/UI teams, analyzing performance, and staying updated on industry trends contribute to enhancing the user experience and driving conversions. Additionally, you'll ensure compliance with legal standards and continuously improve the content catalog strategy through A/B testing and innovation.
Who are we looking for?
- Content Creation: Develop detailed and engaging product descriptions, images, and other multimedia elements to showcase products effectively.
- Catalog Management: Ensure accurate and up-to-date product information, including specifications, pricing, and availability, is maintained in the catalog.
- SEO Optimization: Implement search engine optimization (SEO) best practices to enhance product visibility and ranking on search engine results.
- Data Accuracy: Validate and maintain the accuracy of product data, such as SKUs, attributes, and categorization, to improve the customer experience and facilitate smooth transactions.
- Content Enrichment: Enhance product listings with relevant content, such as user reviews, ratings, and additional information to assist customers in making informed purchase decisions.
- Performance Analysis: Use analytics tools to monitor the performance of product content, identify trends, and make data-driven recommendations for improvement.
- Compliance: Ensure that all product content adheres to legal and industry compliance standards, including copyright, trademarks, and data protection.
- User Experience Optimization: Collaborate with UX/UI teams to create an intuitive and user-friendly experience within the eCommerce platform.
- Continuous Improvement: Stay updated on industry trends, eCommerce best practices, and emerging technologies to continually optimize the content catalog strategy.
- A/B Testing: Conduct A/B testing on product content elements to identify the most effective strategies for driving conversions and engagement.
- Other duties and projects as assigned.
Company Perks:
- Above-industry salary package and incentives
- Comprehensive HMO benefits and life insurance from day 1
- Free learning and development courses for your personal and career growth
- Dynamic company events
- Opportunities for promotion
- Free meals and snacks
What's your expected monthly basic salary?
How would you rate your English language skills?
Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.
iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.
Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.
Founded in 2006, iSupport Worldwide is a US-owned offshoring company with offices in Ortigas, Philippines. iSupport Worldwide has developed considerable expertise focusing on Recruitment Process Outsourcing, Facilities Management, Employee Services, Client Services Development and many more.
iSupport Worldwide provides businesses with a scalable platform to set up low cost, high-value operations in the Philippines without the need to incorporate, directly employ staff or manage your own office, while maintaining full control.
Our offshoring solutions are ideal for small-medium companies, and we have partnered with a variety of industries providing customized business solutions through job functions in customer service, technical support, data entry and processing, quality assurance, logistics, administrative support, graphic design, accounts receivable, accounts payable and more.
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