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Operations Manager
2 weeks ago
- Promotes the desired work culture ensuring consistency in practice of Cocoon's Mission and Vision, Shared Values and Norms by all staff. Oversees and directs all aspects of Operations activities ensuring quality standards.
- Conduct routine inspection of front and back of the house and coordinate with sections on immediate action needed
- Monitors the daily operations at Cocoon of Front Desk,Housekeeping, Food and Beverage and the Kitchen, and anticipates all future needs of each section.
- Ensures that guidance, training and monitoring is provided to Hive Front Office and HK also.
- Ensures the unification and realignment of guest services and FO procedures for both hotels, including a focus on documentation and handling of daily transactions.
- Handles concerns involving the concessionaires as Closely coordinated with Chief Operating Officer
- Evaluates and approves staff schedules, ensuring that all areas are covered specially during peak time.
- Is required to coordinate with the OM of the other hotel regarding manpower requests ensuring that the first source of extra manpower is the other hotel; when no or not enough manpower can be sourced from the other hotel only then will extra man be approved to be sourced from outside.
- On a daily basis reviews the NAR and particularly look into/resolve any and all noted exceptions, special concessions and unpaid balances etc.
Job Type: Full-time
Pay: From Php35,000.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Staff meals provided
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Performance bonus
- Yearly bonus
Experience:
- hotel work: 3 years (Required)
Expected Start Date: 06/30/2024
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