Team Leader- Marketing and Customer Service

2 weeks ago


Davao City, Davao, Philippines GH Max Corporation Full time

The Team Leader for Marketing and Customer Service is responsible for promoting the company and its products, advancing company strategic goals through marketing campaigns, social media engagement and quality customer service.

DUTIES AND RESPONSIBILITIES/ACCOUNTABILITIES:

  • Provide excellent customer service, including but not limited to handling customer complaints, queries, returns, requests.
  • Create social media campaigns, including but not limited to regular posts, announcements of holiday closures, promotional events or products.
  • Train, coach and evaluate customer service associates.
  • Develop marketing campaigns, goals and deadlines.
  • Create reports on marketing and customer service performance.
  • Perform market and client research.
  • Organize special events in line with the company's branding or image.
  • Create signages, window displays, rack displays according to the company's needs.
  • Ensure cleanliness and orderliness of the customer service area
  • Performs other functions as required by the immediate superior or as required by the management

KNOWLEDGE, SKILLS AND ABILITIES

  • Customer service oriented
  • Leadership skills or potential
  • Graphic Design skills - including working knowledge of graphic design software such as InDesign, Photoshop, Canva or other design software
  • Must be social media savvy - proven ability to garner likes and follows on different social media platforms
  • Can multi-task and be organized
  • Attention to details
  • Can work under pressure
  • Works harmoniously with others

MINIMUM JOB REQUIREMENTS

  • College Level or College Graduate majoring in Digital Marketing, Marketing Management, or related field
  • preferably 1 year to 3 years of work experience in related field

Job Type: Full-time

Pay: Php13, Php14,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Free parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Day shift

Supplemental pay types:

  • 13th month salary
  • Overtime pay

Application Deadline: 06/24/2024


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