Current jobs related to Agent, Casino Services - Quezon City, National Capital Region - Solaireresort

  • Reservations Agent

    2 months ago

    Makati City, National Capital Region, Philippines HSH Management Services Full time

    We are looking for a passionate individual who will be working alongside a wonderful team at The Peninsula Manila. We are seeking a Reservations Agent to support the hotel Room Reservation operations in achieving the company's objectives, and be an integral part of our guest focused service Key AccountabilitiesEnsure proper operation of all responsibilities...

  • Senior Agent, Customer Service

    4 weeks ago

    Quezon City, National Capital Region, Philippines Kyndryl Full time

    Customer Service Representative Join Kyndryl, a global leader in IT services, and be part of a team that designs, builds, manages, and modernizes mission-critical technology systems. About Us We're a company that's always moving forward, pushing ourselves to build a more equitable and inclusive world for our employees, customers, and communities. The...

  • Senior Agent, Customer Service

    2 weeks ago

    Quezon City, National Capital Region, Philippines Kyndryl Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...

  • Senior Agent, Customer Service(Mandarin

    3 weeks ago

    Quezon City, National Capital Region, Philippines Kyndryl Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...

  • GCC Agent

    1 month ago

    Makati City, National Capital Region, Philippines HSH Management Services Full time

    Overview of the roleWe are looking for a passionate hospitality professional who will be responsible for providing a high level of guest satisfaction through efficient and courteous telephone service of the Guest Communications Center. Key AccountabilitiesHandles incoming/outgoing calls and chats, operation of the paging system, handling wake up calls,...

  • Senior Agent, Customer Service(Korean language)

    3 weeks ago

    Quezon City, National Capital Region, Philippines Kyndryl Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...

  • Senior Agent, Customer Service(Japanese language)

    3 weeks ago

    Quezon City, National Capital Region, Philippines Kyndryl Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...

  • Policy Services Specialist

    4 months ago

    Makati City, National Capital Region, Philippines AXA Group Full time

    Policy Management SpecialistEnsures on-time and accurate processing of after sales transactions within the agreed service standards and turn around time• Document/ update process manuals or other internal guidelines for review and approval of immediate manager• Performs accurate and thorough appraisal and evaluation of cases within the designated...

  • Service Recovery Officer

    3 months ago

    Makati City, National Capital Region, Philippines AXA Group Full time

    Remarks: Requisition part of CSE approved new vacancies under Customer Engagement (2 Jr SROs) Job Purpose: Evaluate, resolve and manage formal customer complaint cases assigned to Service Recovery Unit (Individual Contributor) Duties and ResponsibilitiesConduct proper investigation and provide reasonable resolution recommendations on formal customer...

  • Director of Revenue Management

    3 months ago

    Makati City, National Capital Region, Philippines HSH Management Services Full time

    Overview of the roleWe are looking for a versatile and passionate Director of Revenue Management to develop and implement the room revenue management strategy and activities, including, but not limited to compiling statistical and competitive research analysis, forecasting room revenue, pricing strategy, inventory control, channel distribution, optimising...

  • Actuarial Analyst, JP Pricing

    4 months ago

    Quezon City, National Capital Region, Philippines Manulife and John Hancock Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Agency Development Manager

    2 months ago

    Makati City, National Capital Region, Philippines AXA Group Full time

    Job Purpose:Contribute towards the achievement of zone's targets through agency development and managing relationships between agency distributors and the Company.Critical Accountabilities:1.Key Result Areas• Development of agency distributors to achieve Key Performance Indicators (KPIs)• Increase agency productivity and performance• Achieve customer...

  • Associate Software Technical Analyst

    2 months ago

    Quezon City, National Capital Region, Philippines Manulife and John Hancock Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Software Technical Analyst

    2 months ago

    Quezon City, National Capital Region, Philippines Manulife and John Hancock Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Software Technical Analyst

    3 weeks ago

    Quezon City, National Capital Region, Philippines Manulife and John Hancock Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Agency Development Manager

    4 months ago

    Makati City, National Capital Region, Philippines AXA Group Full time

    Job PurposeContribute towards the achievement of zone's targets through agency development and managing relationships between agency distributors and the Company. Critical AccountabilitiesKey Result AreasMajor ActivitiesOutputChallenges and RisksDevelopment of agency distributors to achieve Key Performance Indicators (KPIs) Plans and implements strategies...

  • Actuarial Assistant

    2 months ago

    Quezon City, National Capital Region, Philippines Manulife and John Hancock Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Actuarial Senior Analyst, HK VSSC, Asia

    4 months ago

    Quezon City, National Capital Region, Philippines Manulife and John Hancock Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Actuarial Manager

    4 months ago

    Quezon City, National Capital Region, Philippines Manulife and John Hancock Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Actuarial Assistant

    1 month ago

    Quezon City, National Capital Region, Philippines Manulife and John Hancock Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

Agent, Casino Services

4 months ago

Quezon City, National Capital Region, Philippines Solaireresort Full time

Quezon City, Philippines | Posted on 04/10/2024

  • Provide excellent service consistent with the property's coreservice standards and brand attributes.
  • Proactively seek to provide refined luxury service ensuringguest satisfaction
  • When player calls in assist with booking reservationspertaining to guest entertainment, dining, and other services
  • Assist Operations team with the booking of Hotel, Limousine andall other requests for casino patrons
  • Maintain complete knowledge of correct maintenance and use ofequipment.
  • Use equipment only asintended
  • Maintain positive guest relations at all times
  • Arrange all transportation requests, central liaising pointwith Hotel Limo department
  • Contact hosts to follow up on player's Hotel "Due-In" and "Due-Out" on a daily basis
  • Answer basic property questions and provide informationregarding rooms, restaurants, and entertainment for the guests
  • Answer multi-line phone system for guests and provideassistance when necessary
  • Contact players regarding special events and promotions asdeemed necessary
  • Other related duties asnecessary
Requirements
  • At least College level
  • At least 6 months guest service experience
  • Can converse well in both Filipino and English
#J-18808-Ljbffr