Logistics Team Leader

2 weeks ago

Taguig, National Capital Region, Philippines HelloConnect Inc. Full time



HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

  • Responsible for managing the Philippines based HelloConnect Logistics team, delegating daily tasks, managing team training, onboardings, OKR responsibilities, holidays and team building activities.
  • Lead and manage the HC logistics team ensuring adherence to company policies, procedures, and performance standards.
  • Build and maintain daily tasks checklists for team and ensure all tasks are completed
  • Complete performance reviews of the direct team members and support hiring for new roles.
  • Building standard operating procedures (SOPs) for the direct and indirect teams, identifying areas for improvement, maintaining a proactive approach to prevent potential challenges.
  • Assisting the HelloFresh Inbound Logistics team with reporting and analysis support, ensure coverage during peak periods and vacations, and enhance collaboration with HelloFresh Logistics Specialists.
  • Work closely with cross-functional teams, including procurement, production and the quality assurance, to foster seamless collaboration and communication.
  • Plan and run regular engagement events with the Philippines based HelloConnect team.

Skills and preferred qualifications:

  • (Non-negotiable) 3-5 years of relevant experience as a team lead in logistics industry
  • (Non-negotiable)Willing to work on a mid-shift
    (Non-negotiable)Can report to our BGC, Taguig office when needed
  • Experience in Logistics and Supply Chain, preferably in the food or CPG industry.
  • Strong Microsoft Office skills, experience with Microsoft Excel a must
  • Ability to work with little supervision and track multiple processes
  • The ability to multi-task in a fast-paced environment
  • Outstanding organization and detailed oriented
  • A strong communicator: you are proficient in both written and verbal communication and use your skills to clearly articulate problems, processes, and decision-making clearly.
  • Process driven: you believe everything should be documented and you understand the value of a good checklist.
  • A people leader: you are a people-person who easily connects with your team and engages with them to understand their needs.
  • Independent: you see things that need to be done and you do it. You check-in regularly but you come with ideas and solutions.
  • Unused leave credits can be converted into money for a maximum of 5 days, provided at the end of the year
  • 13th-month pay calculated proportionally based on the duration of employment
  • Long Service Benefit is granted at a rate of 0.5 times your monthly basic salary per year of service, capped at a maximum of 2 monthly salaries
  • Health Maintenance Organization (HMO) coverage is available for the principal employee from the first day of employment and for one dependent after one year
  • Group Life Insurance is provided
  • Paid time off includes 10 days per year during the first year of employment, and 20 days per year starting from the second year of employment.

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

#hchosted

#J-18808-Ljbffr

  • Logistics Team Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time

    About UsHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines Staffing INC Full time

    TEAM LEADERHC: 1Location : BGCAccount : BEAUTY PRODUCTS - CUSTOMER SERVICECOLLEGE DEGREEAT LEAST 5 YEARS EXPERIENCE IN CUSTOMER SERVICE IN THE BPO INDUSTRY3 TO 5 YEARS EXPERIENCE IN LEADERSHIP ROLE SUPPORTING VOICE, INBOUND CALL TAKING AGENTS.3 TO 5 YEARS EXPERIENCE AS A TEAM LEADER, THE HIGHER THE BETTERMUST HAVE EXCELLENT COMMUNICATION SKILLS.Job Type:...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines Staffwiz Inc. Full time

    Exciting Summer Opportunities Await Join Us as a Team Leader Looking for a dynamic role this summer? We're hiring Team Leader for prime locations:Are you the perfect fit for the role: You must have the following :At least 6 months to 2 years of Team Leader/Coding experience or relevant expertiseCertificartions : With CCS/CIC/CPC/ED/Home Health/SDS/Profee...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines Hyatt Hotels Corporation Full time

    If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."Team...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines TASQ Work Full time

    Team Leader - Financial Account - FraudBGC, Taguig.Onsite and nightshift.Job Qualifications:Bachelor's Degree in any other field.3 to 5 years of Experience as TL4 years experience in FraudMust have experience in Fraud Account as TLExcellent written and Communication Skills.Able to work in a nightshift set-up.Job Type: Full-timePay: Php40, Php64,000.00 per...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines Virlux Innovations International Corp Full time

    Create an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members' feedback and resolve any issues or conflictsRecognize high performance and...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines KLP Full time

    Job Description and QualificationsTEAM LEADERDAYSHIFT / LOCAL ACCOUNTWith at least 1 year of relevant experience in a BPO setupGood communication skillsWilling to work onsiteWilling to attend the final interview (face-to-face)Track and documents employee time and scheduleAssist in reviewing agent performance results daily to ensure all goals are met or...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines AAPI Acquire Asia Pacific, Inc. Full time

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldPOSITION DESCRIPTIONUptown Site, Taguig City, PhilippinesReporting to: Operations ManagerWe're an award-winning global...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines CSS Corp ICT Services Full time

    CSS Corp is the global leader in technology support. Over 140 clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSS Corp has been listed as a challenger for...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Qualifications: Must have at least 3 years of team leader experience in handling a healthcare account in a BPO company Must be proficient in EnglishEducational background: At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate We prefer candidates residing in Manila or nearby provinces and can be...

  • Inventory Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines SAMSUNG SDS GLOBAL SCL PHILIPPINES, CO., LTD. INC. Full time

    OVERALL SCOPE OF THE ORGANISATIONWarehouse and Local DistributionBROAD SCOPE:Responsible on the Warehouse Management- Inventory, Returned Logistics, MHE's, Safety , Facility, Inbound & Outbound, Reworks,ESSENTIAL DUTIES/ RESPONSIBILITIES:Oversees the whole warehouse operations from receiving, put-away, and dispatching operations.Ensures warehouse operations...

  • Technical Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines Hafele Full time

    Lead a team: Oversea and guide technicians in the installation, maintenance, and repair of systems and equipment as part of the after sales service of Hafele Philippines Inc.Work schedules and tasks management: Create work schedules and assign tasks to team members.Productivity and quality control: Monitor and ensure the team's productivity and quality of...

  • Fraud Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines Staffing Solution Full time

    TEAM LEADERLocation: BGCAccount: FINANCIAL ACCOUNT - FRAUDCOLLEGE DEGREEAT LEAST 4 YEARS EXPERIENCE IN CUSTOMER SERVICE/FRAUD IN THE BPO INDUSTRY3 TO 5 YEARS EXPERIENCE IN LEADERSHIP ROLE SUPPORTING VOICE, INBOUND CALL TAKING AGENTS.3 TO 5 YEARS EXPERIENCE AS A TEAM LEADER, THE HIGHER THE BETTERFRAUD EXPERIENCE REQUIREDMUST HAVE EXCELLENT COMMUNICATION...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines Gratitude Inc. Full time

    Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

  • Logistics Regulatory Assistant

    4 weeks ago

    Taguig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive Search Firm Monroe Consulting Group Philippines is recruiting for a client that manufactures quality products and services for the Philippine market in electronic and photo imaging, graphic systems, medical systems, and industrial products. Our respected client seeks a Logistic Regulatory Assistant who will ensure compliance with government...

  • Logistics Regulatory Assistant

    2 weeks ago

    Taguig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive Search Firm Monroe Consulting Group Philippines is recruiting for a client that manufactures quality products and services for the Philippine market in electronic and photo imaging, graphic systems, medical systems, and industrial products. Our respected client seeks a Logistic Regulatory Assistant who will ensure compliance with government...

  • Logistics Regulatory Assistant

    4 weeks ago

    Taguig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive Search Firm Monroe Consulting Group Philippines is recruiting for a client that manufactures quality products and services for the Philippine market in electronic and photo imaging, graphic systems, medical systems, and industrial products. Our respected client seeks a Logistic Regulatory Assistant who will ensure compliance with government...

  • Team Leader, Operations

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Pvt Ltd Full time

    Access Healthcare is looking for Experienced Team Leaderto be part of our Pioneering teamJob Description:As a Healthcare Operations Supervisor/Team Leader - you will play a pivotal role in leading a team of healthcare Client Partner (Patient Scheduling) within the assigned operation. You will be responsible for ensuring the smooth and efficient operation of...

  • Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines Allsectech Manila, Inc. Full time

    Job Description:People Management:Leading and developing a team of Coordinators; responsible for the overall direction, coordination and evaluation of the team.Carrying out supervisory responsibilities in accordance with client's policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning...

  • Logistics Procurement Manager

    4 weeks ago

    Taguig, National Capital Region, Philippines Monroe Consulting Group Full time

    Logistic Procurement Manager (Logistics)Monroe Consulting Group Philippines, a leading executive recruitment firm, offers global logistics outsourcing services across approximately 100 sites worldwide. They provide comprehensive ICT and logistics services to the company's affiliates within the country. Currently, they are seeking a Logistic Procurement...