MDS Coordinator

2 weeks ago


Makati City, National Capital Region, Philippines AtomIT Business Solutions Corp Full time

DUTIES & RESPONSIBILITIES:

  • Overall, in charge of the day-to-day operations of the center - focusing on the CLINICAL AUDITORS DEPARTMENT
  • Responsible for the attainment of client-set goals, efficiency targets, and overall center performance.
  • Communicate with employees and customers to ensure prompt and courteous attention to all questions regarding products and services.
  • Responsible for knowing the intricacies and compliance standards of all key benefit management programs.
  • Handles and reviews disciplinary actions directly with employees, i.e., verbal warnings, records of discussion, and formal disciplinary documentation.
  • Continuously coach the team to ensure the individual and team performance goals are achieved.
  • Serves as point of escalation for procedural and technical issues and coach staff regarding how to effectively resolve the issue(s)
  • Tracks and monitors team performance; provides feedback to agents.
  • Conducts formal performance appraisals of direct reports and prepares and communicates performance reviews and development recommendations.
  • Highly motivated, self-starter who works independently using all available resources, policies, and procedures to work effectively and meet deadlines in an atmosphere of multiple projects and shifting priorities.

QUALIFICATIONS

  • PH or US Registered Nurse with active License
  • Has actual MDS Coordination experience for a nursing home (atleast 6 months)
  • Excellent communication skills
  • Supervisor or managerial experience is an advantage


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