Privacy Program Specialist

2 weeks ago

Makati City, National Capital Region, Philippines ARCADIS Group Full time

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.

Role description:


• To help design and implement the Global Privacy Program

• To support the global/in-country Arcadis enabling functions and operations leadership with the execution of their privacy tasks

• A successful Privacy Program Specialist will contribute to the embedding of privacy in the organization and ongoing privacy compliance

Role accountabilities:

We are seeking an experienced and highly organized Privacy Program Specialist to oversee, be the operational architect of and enhance our privacy program. The successful candidate will be responsible for developing and implementing privacy policies and procedures, managing privacy compliance initiatives, and ensuring adherence to applicable privacy laws and regulations. The Privacy Program Specialist will collaborate with cross-functional teams to establish and maintain a strong privacy framework that protects our customers' and employees' data privacy rights.

The main responsibilities of this role include:

  • Running and being the main interface for the Global Privacy Program designed in conjunction with the Global Privacy Office.
  • Providing privacy support to the Chief Privacy Officer, by assisting with:
    • the preparation of internal privacy reporting
    • Operational back-end management of SaaS privacy impact assessment tool, being responsible for modifying and implementing new questionnaires.
    • official investigations or inquiries by government authorities, where relevant
    • any other operational privacy request.
    • Document management for Privacy Policy and related documents.
    • the handling and reporting of personal data incidents, subject access and other requests and privacy complaints
  • Providing privacy support to the Arcadis enabling functions and operations leadership (or delegates) consisting of:
    • being an operational and architectural point of contact for the PIA Tool. Amongst others: user management, access management and administration role in PIA Tools
    • supporting, on an operational level and as confirmed by the global, with the closure of privacy gaps as a result of reviewed privacy assessments, such as:
      • the deletion or anonymization of stored personal data
      • maintaining complete and effective documentation of Data Processing Agreements
      • liaising with IT on the IT implementation of adequate security measures
  • being a general point of contact for and providing support for any other privacy request.
  • Working effectively with the Global Privacy Team, headed by the Chief Privacy Officer, by:
    • contacting the Global Privacy Team for expert questions and know-how
    • proactively designing and contributing to the Privacy Management System (Toolkit) with best practices and user experiences
  • Ensuring to be familiar and compliant with Arcadis General Business Principles and core values and our Health and Safety regulations and guidelines.
  • Conducting periodic audits and assessments to evaluate the effectiveness of the privacy program and recommend improvements.
  • Staying up to date with emerging privacy trends, technologies, and best practices to continuously enhance the privacy program.

Qualifications & Experience:

  • Strong integrity and high professional ethics.
  • Excellent project management skill is a requirement.
  • Ambition to further strengthen the Legal, Compliance & Privacy function and teams within Arcadis and achieve progress is key.
  • Knowledge of data protection principles and practices combined with willingness to quickly improve knowledge base.
  • Legal and post-graduate qualifications is an advantage as well as any qualifications in program management skills.
  • Certified Information Privacy Professional (CIPP) certification or other relevant privacy certifications are highly desirable.
  • Relevant working experience of 2-4 years in privacy program management gained from an international organization; experience within privacy, legal, compliance or IT functions is an advantage.
  • A sound understanding of data processing operations and conducting privacy impact assessments is an advantage.
  • Should be able to demonstrate working knowledge of Arcadis business, processing operations, as well as information systems, data security, and data protection needs within at least six (6) months from start date.
  • Client-focused, entrepreneurial, solution oriented pro-active, practical and open-minded, strong desire to learn and improve.
  • Ability to work well proactively in a team and as an individual contributor.
  • Excellent written, verbal and interpersonal communication skills and is sensitive to cultural differences.
  • English language skills are essential.
  • Solution-oriented, pragmatic, strong desire to learn and improve.
  • Excellent computing skills including Excel and PowerPoint.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a 'people first' business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.


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