Telemarketer Associate

2 weeks ago

Davao City, Davao, Philippines Premier Heavy Equipment, Inc. Full time
  • Utilize CRM data to identify potential clients.
  • Segment prospects based on predefined criteria such as industry, company size, and location.
  • Make outbound calls to prospective clients to introduce Premier Heavy Equipment's products and services.
  • Engage prospects in meaningful conversations to understand their needs and challenges.
  • Qualify leads based on their level of interest and potential fit for Premier Heavy Equipment's offerings. Record detailed information about prospects in the CRM system.
  • Schedule follow-up calls or meetings with qualified leads.
  • Send follow-up emails summarizing conversations and next steps.
  • Coordinate with the sales team to ensure smooth handoff of qualified leads.
  • Maintain and strengthen relationships with existing clients through regular follow-up calls.
  • Provide information about new products, services, and promotions to existing clients.
  • Gather feedback from clients and address any concerns or issues.
  • Track call activities and outcomes in the CRM System.
  • Generate daily, weekly, and monthly reports on telemarketing activities and performance.
  • Provide feedback and insights to the Direct Supervisor to improve strategies and processes.
  • Accepts and performs such other functions as may be assigned by direct heads.

Qualifications

  • Degree in Marketing, Business, or a related field.
  • Minimum of 1-2 years of experience in telemarketing, sales, or customer service.
  • Excellent communication skills and interpersonal skills.
  • Strong listening and problem-solving abilities.
  • Proficiency in using CRM software and other telemarketing tools.
  • Ability to handle rejection and remain motivated.
  • Good Organizational and time management skills.
  • Demonstrates a strong commitment to meeting the needs of customers.
  • Maintains a positive attitude and high energy level, even when faced with challenges.
  • Pay attention to detail, ensuring accurate recording of information and follow-up actions.
  • Works well with others, contributing to a positive and collaborative team environment.

Benefits:
- Leave Credits
- 13th Month Pay
- Company Events and Gifts
- Gym Discount (Davao-based Only)
- Rice Benefits (upon 1 year)
- HMO (upon 1 year)


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