Customer Service Representative

3 weeks ago

Metro Manila, Philippines Marie France Bodyline International, Inc. Full time

Customer Service Associate

We are looking for a motivated and enthusiastic Customer Service Associate to join our team

As a Customer Service Associate, you will be responsible for providing support to our clients and providing a positive and top-quality customer experience.

 

Job Description

Properly answers inquiries in all social media platforms and book clients to come into our centers.Provides client support and overall customer experience using various social media platformsProvides a positive customer experience as the first point of contact of potential clientsManage and nurture potential clients

 

Qualifications:

Candidate must possess at least a Bachelor's/College Degree, in any field.Possess clarity in communicating, superb verbal and written communication skills.Must be quick in understanding direction and empathetic in responding to clients’ inquiries.Previous experience in a customer service role is preferredSound judgment and excellent problem-solving skillsAbility to respond appropriately under pressureAdept in providing a positive customer experienceCan handle customer service and social media at the same time.Required skill(s): Customer account management, Customer Care, Communication skill, and Social Media.Ability to multi-task and cater to a number of clients at the same time.At least 2 years (s) of working experience in the related field is required for this position.Applicants must be willing to work on-site in Makati City.

 

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