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Recruitment Officer

1 month ago

Metro Manila, Philippines Ezy Service Centre Corporation Full time

Overview: 
We are seeking a highly organized and people-oriented Recruitment Officer to join our Australian BPO team. 
This role is crucial in managing our recruitment program to ensure we quickly identify, assess, and engage the best candidates for a wide range of operational roles within our business. 
The ideal candidate will have a strong eye for talent, an efficient screening process, and a deep commitment to providing a professional and dignified candidate experience.
 

Key Responsibilities:
• Manage end-to-end recruitment processes, including job postings, candidate sourcing, screening, and short-listing.
• Collaborate with hiring managers to understand staffing needs and identify required skills and qualifications for each role.
• Develop and maintain a strong candidate pipeline for current and future job openings.
• Implement effective candidate screening processes that quickly filter and identify well suited candidates.
• Ensure a respectful, transparent, and efficient recruitment process to provide an excellent experience for all candidates.
• Utilize a variety of recruitment channels, including online job boards, social media, and networking events, to attract diverse talent.
• Conduct initial interviews to assess candidates’ qualifications, experience, and culture fit.
• Maintain accurate records of candidate interactions and feedback in recruitment management systems.
• Support the onboarding process by ensuring timely communication with selected candidates and facilitating required documentation.
• Review and recommend recruitment automation tools.
• Stay updated on recruitment trends and employment regulations in both the Philippines and Australia.
• Provide administrative support to in-house HR team.
 

Key Requirements:
• Relevant academic qualifications.
• Experience as a Recruitment Officer or similar role, ideally within a BPO setting.
• Understanding of recruitment processes, talent acquisition strategies, and candidate assessment techniques.
• A high standard of spoken and written English.
• Excellent interpersonal skills, with a focus on providing an outstanding candidate experience.
• Ability to efficiently manage multiple recruitment projects simultaneously in a fast-paced environment.
• Experience with recruitment software, applicant tracking systems, and job boards.
• Some familiarity with Australian employment standards and practices is an advantage.
 

We’re Offering:
• Competitive salary, based on qualifications and experience.
• Attractive allowances and benefits.
• Australian business hours (morning/day schedule), Monday to Friday (note: ESC is a 24/7 operation, which may require some flexibility when handling recruitment projects for clients in different time-zones).
• This is a full-time onsite role based at ESC Operations Centre, located in Robinsons Equitable Tower, ADB Avenue, Ortigas
 

About ESC Corp:
ESC is an Australian BPO operating in the Philippines and Vietnam since 2010. 
We specialize in empowering small and medium-sized enterprises by leveraging our management expertise and the skills and commitment of our dedicated Filipino team. 
ESC is proud to be an equal opportunity employer. We celebrate diversity, and we are deeply committed to maintaining an inclusive and respectful workplace for all employees.