Quality Assurance Representative
3 weeks ago
Objectives:
- To ensure that the Company's Quality Management System is in compliance with the International Standards, customer's requirements, industry standards, and legal and regulatory requirements.
- To ensure quality management system are being communicated, maintained, and continually improved.
Responsibilities:
- Supervise the full implementation of the quality management system
- Promote awareness of quality policies, procedures, and customer requirements throughout the organization
- Monitor compliance to the quality objectives of each department
- Facilitate review of internal and external documents relative to the Quality Management System
- Ensure that quality system processes are established, implemented, and maintained
- Report any need for improvements to the management
- Entertain, collect and classify customer complaints
- Facilitate development of procedures for each document control
- Oversee proper the implementation of procedures
- Control and maintain principal materials
- Ensures high quality of service is given to customer
- Ensure that quality management system is communicated to interested parties
- Conduct internal audit and lead the internal auditors
- Assist during internal audit, customer audit, and 3rd Party audit
- Ensure that Risk and opportunities are addressed and that planning of changes are conducted
- Assist in the facilitation of in-house training programs both shore and onboard personnel
- Ensure that internal and external issues are addressed and corrected.
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