Quality Assurance Specialist

1 week ago


Metro Manila, Philippines FIL-GLOBAL IMMIGRATION SERVICES CORP. Full time

PURPOSE OF THIS POSITION:

Provides expertise and guidance in gathering, documenting and analyzing data, interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance as well as continual improvement that align to the organization's goals and objectives.

 

KEY DUTIES AND RESPONSIBILITIES:

●  Requirements Management: Accountable for accurately gathering, analyzing, and managing business requirements, ensuring that they align with the organization's goals and objectives.

●  Process Improvement: Accountable for identifying opportunities to streamline and optimize business processes, leading to increased efficiency and effectiveness.

●  Stakeholder Communication: Accountable for facilitating clear and effective communication between business stakeholders and development teams to ensure a shared understanding of project objectives.

●  Solution Design: Accountable for creating detailed functional specifications, use cases, and other documentation that guide the development of software solutions.

●  Project Support: Accountable for assisting in project planning, scope definition, and risk assessment, contributing to project success.

●  Data Analysis: Accountable for collecting, analyzing, and presenting data to support informed decision-making within the organization.

●  Change Management: Accountable for managing changes to business processes and systems, ensuring minimal disruption and maximum benefit.

●  Documentation: Accountable for maintaining comprehensive documentation of project requirements and progress, which aids in project management and knowledge transfer.

●  Quality Assurance Support: Ensure that the delivered solutions meet defined requirements.

●  Continuous Improvement: Accountable for staying updated on industry best practices and

suggesting innovations to enhance business processes and systems.



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