Office staff

2 months ago


Davao del Sur, Philippines S.E.A Olympus Marketing Inc Full time

Responsibilities

Address customer inquiries, complaints, and requests promptly and professionally. Provide accurate information about products, services, pricing, and company policies.Process customer orders, returns, exchanges efficiently and accurately. Help customers navigate the ordering process and resolve any issues or discrepancies with their orders.Handle customer complaints and investigate issues thoroughly.Follow company policies, procedures, and guidelines for customer service operations.Ensure compliance with quality standards, security protocols, and regulatory requirements.

Qualifications

Bachelor's degree in business administration, marketing. or a related field.Excellent communication and interpersonal skills, both verbal and writtenStrong problem-solving and conflict resolution abilitiesAbility to multitask, prioritize tasks, and work effectively under pressureProficiency in computer applications
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