Customer Service Representative

1 month ago

Philippines TDCX Philippines Full time
#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people.

Be home, belong, and start your journey to #BeMoreTop reasons to work with TDCXCompetitive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coverageWorld-class workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to #BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company, winner of hundreds of industry awardsWhat is your mission?You will help us deliver excellent service to our partner brands by performing these tasks:Provide customer service to passengers desiring to travel, by determining and recommending the service that meets customers' needs.

Offer options of flights, classes of service, products, and services to customers.
Answer and assist customers' inquiries regarding flight arrivals, delays, cancellation, flight irregularities, and other general information.
Assist customers' requests and inquiries on frequent flyers' program and Star Alliance-related needs.
Who are we looking for?College levelMust have at least 1 year of BPO work experienceWith at least 6 months experience handling an airline accountPreferably with chat and/or email experienceStrong verbal and written English communication skillsAmenable to work in rotating shiftsCan work in Ortigas Center, Pasig CityHow to apply?OnlineSend us your application through Fastjobs and begin your #BeMore journey virtually Mon-Fri, 9am-5pm via us your application through Fastjobs and visit our Onsite Recruitment Hub at 21F Robinsons Cyberscape Gamma, Ortigas Pasig City Mon-Fri, 10am-7pm

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